We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Joli et parfaite... Merci
отличный!!!!11
отличный товар! Я буду рекомендовать!
классно
класс
кайф
очень красивое укрошение. Рекомендую
к описанию нареканий нет, но выглядит очень дёшево. Есть небольшой неприятный запах пластмассы и на жемчуге какие-то грязные вкрапления
Pearl's are a little worn out
Esta hermoso se ve mucho mejor en físico que en foto
komt snel los
Очень красивый набор
Może jakość nie jest najwyższa ale prezentuje się dobrze, polecam
it was beautiful
nice one thanks
arrivé en retard et collier abîmé impossible de l'utiliser
جيد
Excellent store, items with high quality, we'll keep buying in the future.
в очередной раз продавец порадовал! очень красивый комплект! Доставка быстрая, хоть и не отслеживалась.
до Питера шло, не больше 20 дней всё красиво и качественно!
jolie mais faible qualité
Симпатичный набор. Рекомендую продавца.
Güzel
Nice
спасибо за быструю доставку)ответственный продавец)набор красивый)
Красиво, быстро
Thx
love it very good store
EVERYTHING PERFECT. SELLER HIGHLY RECOMMENDED. EXCELLENT COMMUNICATION.
Low disappointed of my order made a pretty effect on either
beautiful
Super beautiful Jewelry
Thank You received, enjoyed.
Rude…
The best store
Все очень красивое.Пришло все целое. Спасибо продавцу. Рекомендую.
rien à dire comme sur la photo magnifique. Merci
i recommend store.
СПАСИБО. РЕКОМЕНДУЮ.
Очень долгая доставка, больше двух месяцев!!!!!!!
bello
спасибо, жена в восторге, качество супер
בדיוק כמו בתמונה תודה רבה
beautiful
super
Прекрасный набор. Спасибо большое.
Комплект пришёл без браслета. Серги-гвоздики. В целом смотрится хорошо
A+++++++++++++++++++++++++++++++++++++++++++++
arrived before the specified date, very beautiful jewelry, thank you store
perfecto.