We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good quality and ideal size for traveling with suitcase in hand
Slightly crispy lining. The rest of the rules.
I order 3 times, as always-above all praise!
Wonderful bag, large, high-quality. Fast shipping.
Super! I ordered 2 times, and today i ordered again for children, they also wanted such a bag. Experienced two trips on vacation with walks to the beach and shopping. Looks perfect.
Look at the size! this is very large, the beach is uncomfortable... huge
Спасибо продавцу за быструю доставку. Не первый раз заказываю сумки у этого продавца, товар очень качественный.
Genau was ich gesucht habe, super Grösse fürs auswärts übernachten. Qualität ist tiptop für den Preis. Lieferung super schnell.
Сумка дошла до Москвы за 3 недели. Очень понравилась. Большая, сделана хорошо, замок отличный. Снаружи спереди карман, сзади - чтобы цеплять за ручку чемодана. Внутри кармашек на молнии и два открытых под мелочь. Ручки тканевые, длинные, прочные.
excelente el producto, llegó muy rápido
Сумка очень понравились, для лета то что надо,на пляж чтобы ходить замечательный вариант.Посылка пришла быстра,спасибо большое продавцу.
the product was just like picture
Сумка понравилась. Точно как в описании. Большая. Вместительная. Внутри есть карманы для телефона. Есть с замочком. Буду брать как ручную кладь в самолет
Bolsa muito boa, com acabamento excelente, tecido muito resistente, tem bolsos internos.
Сумка хорошего качества. Вместительная. Рекомендую!
отличная, для зала и путешествий
This is a big bag
A++
Отличная сумка, рекомендую!
Посылка шла до Украины ровно месяц. Нравится сумка очень! Ткань плотная, непрозрачная, швы ровные, ничего лишнего не торчит. Внутри два кармашка и один потайной на молнии. Продавцу спасибо!
Very quality product! Thanks for the little gift! :)
Сумка соответствует описанию, цвет совпадает с фото. запаха нет, сшита аккуратно.Размер как раз для дорожной сумки. Мне было важно то, что ее можно надеть на ручку чемодана.
сумка хорошая, сшита хорошо, нитки не торчат, все замки работают, покупкой довольна, рекомендую
My bag is very beautiful. Iam gladiador withh te purchase.
Сумка гораздо больше, чем я ее представляла. Как пляжная сумка - она слишком большая. Но для путешествий размер подходящий. Дорожная сумка. Качество вполне приличное.
super
nice color.
belle qualité !
Good description. Good quolity.