We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thanks alot
Met 8 dagen in Nederland. Super leuke tas!!!
es muy bonito y resistente. Luego pongo la foto
good backpack.
muito bonita material resistente, chegoi muito rapido
Очень качественный рюкзак, смотрится хорошо, удобный. Дочери очень понравился. Продавца рекомендую.
CHEGOU MUITO RÁPIDO O PRODUTO. AMEI A MOCHILA, SUPEROU MINHA EXPECTATIVA, MUITO LINDA E DE BOA QUALIDADE.
то что кажется швами - это выработка.
gera kokybė ir dydis normalus , likau labai patenkinta.
מעולה!!
Veio rápido o produto e o que está mencionado linda mochila amei
Ótimo produto!
Great backpack, quality is good. Excellent store.
It's nice, but looks a bit plastic. The pictures look more "leather" than the actual product does. It's a good size though and came quickly.
Excelente
Excellent value for money!
Ver Good quality
Mooie tas..
Mochila bonita, espaciosa, tal cual la imagen.
lovely bag i recive it thank
lovely bag
Toller Rucksack. Für den Preis unschlagbar
Super mooie degelijke grote tas. Een minpuntje is opening is wat smal
spedizione veloce. il prodotto é buono
Artigo de acordo com a imagem.
Veio conforme a descrição, linda e de ótima qualidade recomendo.
no el material le veo diferente pero ya está no estoy muy contenta
Kvapas toks biski yra bet nieko bet šeip tai wow tobula labai džiaugiuosi. Gavau labai greit
as picture just percfect
Such a quick delivery - 10 to Israel - has never happened before for the entire period of purchases on aliexpress. Awesome! Bags fully match the photos. Good quality. The backpack had a slight smell, but left in a couple of days. Recommend store.
nicely made
muy bonito la verdad es lo que esperaba
A mochila chegou numa semana e meia. É linda e vem muito bem acondicionada. 5 estrelas!
perfekt
Otimo!
bolsa muito boa .veio tudo certinho.vendedor atencioso.recomendo . chegou em minha casa em 12 dias. obrigado :)
very good bag. but the bag strap connection very thin and cannot hold If you have heavy bag
получила посылку быстро. рюкзак хороший. рекомендую.
sehr gut, 5 sterne
love it!
A entrega foi muito rápida. A bolsa é linda . Amei.
Recebi e extremamente satisfeita,uma vez que o produto é de excelência qualidade. obrigado.
Adoreii
me gusta mucho excelente producto recomiendo a todos, no se van arrepentir y llega antes de lo indicado.
Artigo de acordo com a imagem. muito satisfeita. Adorei, artigo de excelente qualidade.
התיק הגיע ממש מהר, תוך פחות משבועיים! תיק יפה ואיכותי, נראה בדיוק כמו בתמונות. הפתח שלו מעט קטן אבל מצד שני זה מונע אפשרות שדברים יפלו ממנו. ריצ׳רצ׳ים קדמיים- רק אחד מהם הוא באמת תא, השני הוא לדקורציה בלבד. תיק ממש יפה ואני מאוד מרוצה
Доставили за 10 дней!!! Thank you so much!!
ottimo prodotto ..
Just as pictured, really nice bag, fast delivery to the UK.
Es muy guapa, compre una para mi chica, y tenido que comprar otra para su mejor amiga. Sigan haciendo productos similares, buen trabajo.