We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very fast delivery, dress of super good quality. I'm delighted. I recommend it lacks more than adjusted corset.
There were so many great reviews on this gown and customer photos that I seemed like a great deal. Let me tell you, it was! The gown fits perfect! Shipped in a timely manner!thanks
Everything is perfect,They made my dream dress come true,the size and the color are exactly what i want.Thank you.
The dress is the most beautiful dress I ve ever seen.Cannot wait for my wedding day.Everything was perfect with the store.
Me a sorprendido para mejor es impresionante estoy enamorada de mi vestido a venido perfecto de talla y perfecto de todo muchísimas gracias
Está hermoso!! Envié mis medidas y me quedó perfecto, muy buena calidad, súper recomendado este proveedor y con muy buena atención al cliente
Beautiful I will buy back here in this store Thank you store?
Product equal to the photo, good details that make the difference, the very kind store asked me for measurements and made the exact and perfect dress recommended 100%.
it's gorgeous, well made. just like picture. it came faster. faster communication with store. I love the dress so much.
Excellent value for money. Good communication with the store!
As always well made beautiful
Dress to a dock adnie this you looking for AM and very well made, with good as you fabric. Rope by a cierpliwa and fast reply and all the questions. Wysy KA by a fast. Receive em so many compliments. Again dzi kuj!
This dress is beautiful!! The store contacted me throughout the process and was patient with all my modifications. Thank you very much for my perfect dress
Super jolie bonne qualité?
It's perfect the best dress I could buy I highly recommend
I am satisfied with the service, it is really beautiful and the company are very friendly and I am very happy to buy for them, it takes 3 weeks to get to me, thanks
I am simply love, never tasted a wedding in my life, neither researched personally stores had no notion as was and I'm impressed, got everything right and very fast.
So beautiful like the picture I love it very friendly and great Coustemor service I really appreciate all the help they did thank you so much
It is beautiful, even more beautiful in real life, made to measure. Thank you very much I am delighted.
Thank you very much the store I am very satisfied with my order really nothing to say is very good quality thank you again the girls I highly recommend you you deserve my 5 Star
It looks beautiful, the yak on the picture, and the color is the same, I think it's like
The real dress is very nice, has very fine details, many layers of fabric, to properly show it you must wear cryolin, the dress does not include it, I ordered it custom to measure and I look great, just one detail with the dress Cup is not my size, I stay small but I will take to change, to be a couture dress the waiting time is very good and after the shipment I arrive very fast. I'll upload more pictures later. Color is not pure white, tends to an ivori color.
The dress is perfect. Received in less than 1 less in French Guiana. Custom made (well respected), delicate finishes, no odor weird, folded correctly and upside down to protect the dress. More than satisfied
wow es más hermosos que en la foto
El vestido me llegó en perfecto estado. La calidad es increible, no tengo palabras para describir lo bonito que es el vestido y lo contenta que estoy. Queda perfectamente ya que fue hecho a medida. Lo recomiendo al 100 %!!!
This dress is just everything, high quality and well packed Great customer care. Custom made at free (just as a picture)
I have no words to describe how amazing this dress is, much recommended!!
Estoy muy feliz por el hermoso vestido, simplemente es HERMOSO!!!!! volvería a comprar con el proveedor, el acabado del vestido es muy bonito , es más de lo que imaginé
Платье реально такое же как на фото , очень длинный шлейф , продавец положил фату и кринолин в подарок, спасибо , сшили по моим меркам, мерила без кринолина, еле нашла свои ноги , ахаха
Excellent, satisfied.
beautiful, look like the picture, high recommend this
simplemente perfecto!!! es Hermoso y finos acabados ,tal cual se mira en las fotos. se recomienda ampliamente!!!
Envío muy rápido, modelo hermoso, me encanto el vestido !!!!! Solo tendré que ver si me lo pueden arreglar en mi país , a pesar de que mande mis medidas no está hecho a mi medida exacta cómo lo pedí, las cintas no aprietan lo suficiente para ajustar el vestido y las mangas me aprietan mucho no me permiten subir los brazos, como consejo pidan las mangas más grandes para que tengan movilidad, de la atención, el rápido envío y el modelo estoy satisfecha
Es muy bonito, la tela muy hermosa y el trabajo muy bien hecho, mi único complejo es que me queda algo corto el corsé (de largo) tiene varias capas, pero se luce mejor con un falso interior (como en la ultima foto) muy receptiva la compra, muy atentos a mis solicitudes, fueron medidas personalizadas. (Cuidado con conocer bien las tarifas de su país, en chile tuve que pagar adicionalmente 85.000)
Вырез в районе декольте на фото немного глубже , но за это снимать звезду не буду , Доставка примерно 20 дней и шили его около 10 дней , в целом , за эти деньги платье отличное !
The dress is so lovely and beautiful and shipping was so fast. The store was efficient. I highly recommend.
Hermoso vestido Llegó antes de tiempo a Ecuador, es igual al de la foto del vendedor, con medidas personalizadas y de regalo el can can (faldilla). Sin fallas. Excelente! Recomiendo la página, muy confiable.
Beautiful! Thank you!!!
Wunderschönes Kleid. Es ist genau wie auf dem Foto und passt wie angegossen. Es war auch super schnell da ohne Probleme. Der Verkäufer ist super nett und antwortet immer auf Fragen und Wünsche.
La robe est tout simplement magnifique, le délais de livraison a été respecté donc c'est un vendeur à qui on peut faire totalement confiance. Merci pour la robe et n'hésitez pas à commander chez lui
The fabric cannot be compared to expensive dresses, but it looks exactly like the picture and is made beautifully.
Luxus
Melhor do que eu esperava.
Thankyou for this wonderful gown for my sister. Thumbs up...
Si pudiera dar mas estrellas las daría !!!
estoy encantada con el vestido...es más hermoso que en las fotos ,las flores 3D me chifla ...vino con la falda de regalo,,aunque no lo voy a poner pk el vestido tiene mucho volumen ..tiene casi 7 capas . ha tardado 25 dias en llegar a españa aunque he pagado por envío express. recomiendo el vendedor muy bueno .
Just one word GORGEOUS !!!!!!! THANK U !!!!!! the dress is amazing ! Je suis plus que ravie de mon achat. Si je pouvais mettre 1000000 étoiles, je l'aurai fait ! Expédier très très vite !!! Send It very fast !!!!
Muy bien todo muy bonito y rápido aunque me cobraron impuestos gracias al vendedor
beautiful!!!!!!!!!!!
Very beautiful and high quality. Love it.thanks mei li