SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of FASHIONSАDMIRE (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fashionsadmire.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love them very nice very beautiful the color is amazing only reason I didn’t give 5 stars Is because it took a while to get here!! I ordered in January the arrived in March
Very beautiful! Only such material that they need to walk as carefully as possible
The quality el calse are wonderful, the size does not fit well, but you can return it and buy again, excellent quality.
They are truly beautiful. Quality and size comes right I loved them!
very beautiful
absolutely gorgeous. i am wearing them for my wedding! they feel very luxurious. not the comfiest (they r a bit tight on the toes) but just fine for a wedding day.
Very beautiful shoes, I love them!!
Thank you very much to the store, the size was chosen incorrectly contacting the seller all was fixed. The shoes look very nice on the leg and really correspond to the photo and in the color of the Bordeaux and now I got yellow very satisfied still I want green. Fancy thank you
I like the shoes -- perfect size.
It's nice but a little bit tight
хорошие, но узковаты, размер соответствует. доставка очень быстрая, продавец умница, спасибо.
Chic shoes and fast delivery.
Just perfect, like the picture, good quality, and is well packed, I am very happy and satisfied with the product.
very cute
Shoes arrived much earlier than expected and packaged very securely in a thick bubble wrap and protective bags. Not boxed which is great, don't need a box anyway. They look exactly as pictured and fit snug (I followed the sizing guide). I usually wear size 6.5/7 or 37/38. It's a satin-like finish, very striking, looks like a reddish orange on certain angles.
Thank you very much
Love them! I just wished I ordered a size bigger. But I'm trying to break into my new shoes. Fast delivery - 15 days to the middle east.
Very small! Smaller than two... Disposable, because Quality below criticism. But at the same time look great, very beautiful. The best use of this shoe is to put in the closet, under the glass, represent yourself as Cinderella and shake the Prince
the product is very beautiful and but the size is not as described. I had to.return it and getting my refund was not easy at all. I had to keep chatting Ali express customer service almost everyday before my refund could be done. and I'm scared to reorder from the same store
Arrived very quickly, they are beautiful, I loved!!!!
beautiful
I definitely love this amazing heels true to pics
Super beautiful
Envió rápido, excelente producto
Beautiful and suitable ..
Perfect got everything right, am super happy, came up with little jump extra. Super careful. Obrigadaaaaaa❤
Я в восторге от этих туфель! Безумно красивые, атласные, яркие, на свой 37 взяла 38,сети хорошо, не на широкую ногу. Спасибо продавцу!
Beautiful shoes exactly like the picture!
La pointure nest pas vraiment la bonne malgre le tableau
exactly, very beautiful but the size 40 is like 39, I will use it as gift to someone that desires it, thanks.
customer was satisfied with their purchase
son súper lindos, las tallas son completamente reales! me gustaron mucho, solo la suela es poco resbalosa
hàng đẹp, tôn dáng
Вроде туфли ничего. Были упакованы в пакет с воздухом, но все же помялись по дороге.
Très joli
Amazingly Just like the picture. Pretty gorgeous and i even like the texture of it. Its well-made, stable heels comfortably bear my weight. Great.
Great great quality . So so gorgeous I’m in love with them ! Thank you store . Fast shipping and looks like picture . I have had them for awhile and they are still in good condition thank you
Me encantan, preciosos, los recomiendo mucho.
Preciosos, recomiendo mucho al vendedor.
Very beautiful pair of shoes
Took so long to arrive
lindos
buty są piękne tylko bardzo sztywne
Wunderschöne Schuhe gute Verarbeitung passen perfekt . Bestelle wieder
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