SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of FASHIONSАDMIRE (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fashionsadmire.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Package arrived quickly and as described. Shoes are pretty high , 9 cm. They are a bit large on the feet, but manageable.
precies als op de foto
O sapato é como a descrição e as imagens. No meu pé mede 24.2cm e o tamanho 7.5 ficou um pouco grande.
Thank you for running a good business!!!
на 23 см заказала 36 размер, оказались большие
nice shoes, it's exactly as seen in the picture
maravilloso!!!
Заказывал по просьбе жены. Ей очень понравились. )))
Llego pronto, y es super bonito
Beautiful well made, they were packaged perfectly. They were not damaged but they did have a strong smell. They fit perfectly. Great shoes for an amazing price
cute
The shoes are great. Very quik shipment. Thx
Очень красивые и быстро пришли в Мурманск где-то за неделю, я даже не ожидала. Спасибо большое продавцу. Клея нигде не видно, есть запах не сильный. Упаковка хорошая, ничего не помнулось.
nice
Es el mismo producto de la fotografía! zapatos blandos y cómodos, recomiendo al vendedor, muy simpático y te avisa por mensaje sobre los distintos.
Zapato de buena calidad en relación al precio. Lamentablemente me quedó un poco grande
Заказывала размер 4 на российский 34 размер. Пришел действительно 4 размер, но соответствует 36 размеру. Велики.
Туфли меня порадовали. Ношу отечественный 41, ноги проблемные. Взяла размер 10, и он отлично подошел. Удобные, симпатичные. Упакованы были суперским способом, за это отдельное спасибо продавцу! Шли в Тверскую область около 3 недель. Магазин однозначно всем рекомендую. .
very nice shoes very soft good quality. will buy again from this store.
Llegaron los zapatos tal y como se muestran en la publicación, están un poco mas amplios de lo que marca la talla
producto recomendable .
Глаз радуют,но слетают с ноги.
Todo muy bien, son preciosos y bastante bien acabados. Lo único que me han enviado un numero más del que pedí
excelente calzado ...muy lindos
Gorgeous (Lolita) shoes. Ordered size 4 = size 34 = insole length 22cm Very well made. Love them VERY recommended. A bargain
beautiful
ligeiramente maior que o pé.
батильоны отличные, на 23,5 см - 6 подошла, можно даже стелечку вставить, продавцу спасибо, рекомендую
hermosos, amplios , vendedor muy amable.
Продавец замечательный, очень ответственный. Товаром очень довольна, красивые, выполнены качественно
Очень красивые, стильные! На 24,7см стопа обычно 39размер , взяла сначала 8 размер, оказались велики, взяла вторую пару размер 7,5, сели идеально! Продавец чуткий, с лёгкостью идёт на сотрудничество, сделал хорошую скидку на заказ второй пары! Молодцы спасибо! Наилучшие рекомендации!!!