SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of FASHIONSАDMIRE (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fashionsadmire.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
szuper
Очень красивые туфли, заказываю не в первый раз и очень довольна
No longer know that once I shop these shoes. Love them
Just lovely! It is just pity, i did not order a little bit smaller one :(
Самая лучшая обувь! и продавец очень быстро помогает со всеми вопросами!
super Schuhe! bin sehr zufrieden
molto belle
Бърза доставка. Обувките са супер.
Якість супер, доставка 11 днів в Україну, в комплекті сумка та накаблучники, розмірна сітка відповідає.
Very good quality shoes! Thank you! Trustworthy store!
Гарна модель, зручна, дивиться шикарно
Really nice shoes and well made, but I'd recommend to buy them 1/2 size bigger than the store's size chart says. They also won't suit narrow feet.
Шикарные . Качество как всегда на высоте . Жаль что в комплекте нет накаблучников . Буду признательна если постовщик учтёт пожелание и сделает чуть дороже , но с накаблучниками .
Soy de Concepción, Chile. Encargué los zapatos y llegaron antes del tiempo esperado. Son muy cómodos e idénticos a la descripción. Venían con los protectores para tacos de regalo. Muy hermosos y elegantes. Feliz con la compra. 100% recomendados.
Дуже швидка доставка, розмірна сітка відповідає, підійдуть навіть на ширшу ногу, якість супер, в комплекті сумка та накаблучники
제품설명과 맞는 제품및 퀄리티. 더 신어보고 재구매할지 결정할수 있음
Gyönyörű
Товар пришел в рекордные сроки! Обычно аналогичные посылки шли более месяца. Эта пришла за 17 дней!!!
Все супер! Положили подарочки, очень приятно, спасибо!!!
perfect
tal cual se muestra en la imagen ademas detallazo que me encanto bolsa de regalo para guardarlos, encantada...
Come da foto
Ottime compro sempre da loro scarpe morbidissima e rivenditore serio
Muy cómodos y firmes, los recomiendo. Compré las de taco más alto y son muy resistentes. Además, el pedido llegó muy rápido y en buen estado. Gracias!
Just perfect! Thank you so much!
Туфельки просто идеальные! В комплекте идёт мешок для обуви и пара накаблучников. Очень удобная колодка и каблук в целом, модель туфелек очень красивая! Спасибо продавцу! Товар и магазин рекомендую на все 100000000 % :)
Very nice. Exactly like on picture. Really slim heel.
It is the 3rd pair of shoes I have bought from this store. Everything is perfect as always
Thank you for order! The product is of quality and size is really. I worry liked the delivery time! :)
I receive
Идеальные, просто очень довольна, в комплекте пришла сумка и накаблучники, буду заказывать ещё
Good store I recommend
The quality of the shoes is good. I am satisfied with the shoes. Delivered in a month. However, it could be delivered more quickly. I will buy one more pair.
ok
Очень доволен спасибо большое
Excellent fit! US Size 4/ Euro size 31 (20.6 cm) in Awl heel 85mm! Cannot believe I was able to secure Euro 31 in an 85mm heel. I have difficulty finding shoes for my small feet yet here they are. I love the shoes so much. They fit my feet just right and I cannot wait to use them for me and my partner's upcoming competition. The store was also very responsive to inquiries and the package came earlier than the expected date of arrival. Two thumbs up for this! The disappointing part however, was that it did not come in a black BD shoe bag and it did not come with a heel guard the heel guard shown in the photos are my old ones.
This pair of shoes was missing from original parcel. It was delivered after claim in nearly 2 months from the original order placement date..
chaussures conformes à la description, bonne communication avec le vendeur: il m a informé d'une rupture de stock et m'a propose une taille de talon différente, la livraison a été rapide (moins de 15jours) j ai donc reçu une paire taille 4.5 (21cm) avec un talon bobine de 7.5cm
Заказывала впервые. Размер был подобран точно. Очень удобные. Буду заказывать еще. Спасибо продавцу.
ok
Красивые туфли, без запаха,цвет как на картинке:-)
Туфли пришли за три недели до Самары. КАЧЕСТВО ОТЛИЧНОЕ .РАЗМЕРНЫЙ РЯД СОВПАДАЕТ . чудесноая сумочка чехол впридачу . вот бы еще и в списке этого продавца были накаблучнии . но это в принципе не проблема . ОГРОМНОЕ СПАСИБО