We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The dress is gorgeous and beautiful as described just as the store is more than wonderful I have been excellent contact with me I would recommend this seller and this store is really wonderful I will send but pictures in the near future
Очень красивое платье!
Excellente qualité, belles finitions soignées. Communication excellente. Préparation longue de la commande mais livraison rapide. Je recommande ce vendeur.
Hemoso
Good store
Weri weri nice
ROBES MAGNIFIQUES, LIVRAISON RAPIDE, EXCELLENTE QUALITÉ, TRÈS BIEN EMBALLE !! PARFAIT, TOUJOURS UN PLAISIR DE COMMANDE.
MUY BUENA CALIDAD DEL VESTIDO ES LA SEGUNDA VEZ QUE COMPRO CON ESTE VEDEDOR EL UNICO INCONVENIENTE EN ESTA OCASION FUE Q ME COBRARON $668 PESOS AL RECIBIRLO Q POR CARGOS DE ADUANA COSA Q NO ESTA ESPICIFICADA AQUI EN EL PAGO
оно шикарно!!! заказываю у вас уже 3й раз, довольна всем!!!
Платье великолепное , но Доставка заняла 1,5 месяца (((
прекрасное платье! размер 2 на 87-64-87 идеально
как всегда платье очень красивое, учтены все мои пожелания в цвете, мне нравится заказывать в этом магазине , провавец всегда идет на контакт
perfect thank you
Very good product and store!!
la robe est juste superbe, le tissus et le travail sont magnifiques !!! un grand merci
Really Loved. Should have asked for size 8, but still it fitted. its Beautiful
tardo un mes en llegar en españa. pero merece la pena. es igual que la foto.
Все супер ! Заказывайте
great store , very high quality , fast shipp
I made my order for the new year and everything could be okay but the supplier didn't get me right and shipped wrong colors. It's made me so sad... but they offer to ship extra dresses my color which is I ordered. We agreed. Well, now I'm owning 4 beautiful dresses and happy with it. Even my new year went wrong. Thank you for your care.
très jolie robe livraison en 4 semaines.
Beautiful !!!
It took very long. 2 month. But it’s very nice. Thank you
wonderful ❤❤❤
Платье очень классное,как на фото. Размер подошел идеально, выглядит дорого,своих денег стоит.
Спасибо большое за это красивейшее платье!!!!Очень хорошего качества! Стразы все на месте, материал хороший. Пришло чистое и без запаха. Буду заказывать еще. Фото постараюсь чуть позже прикрепить)
Awesome! Thank you very much!!!
très belle robe je recommande vivement.... vendeuse à l'écoute... recut après 1 mois...
шикарно! это супер платье и супер качество! спасибо большое продавцу! он работает на совесть!
bellissimo più che in foto,tessuto pesante,cristalli luminosi,tabella,misure corretta. consigliatissimo
огромное спасибо! Дочь счастлива!
BEAUTIFUL
très belle robe
qualité au top ! super robe aussi belle qu'en photo