We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
good just like in the photo
Madly beautiful!!! 5 stars definitely
Product arrived in excellent condition and according to the photos released
Nice! Love them
Tremenda calidad del pedido ! Soy 36 y pedi un 36 pero que quedo grande . Recomiendo tomar una talla menos !
pas tros satisfaite je m'attendais à du noire un peut decu de la couleur
Ottime
De buena calidad. Son bastante altos pero muy bonitos
quick delivery
Perfect size... Lovely shoes. Will order more.
ok
Livraison rapide, bonne qualité néanmoins un des talons est fabriqué de travers mais ça se voit pas trop
I absolutely love it , very chic and comfortable
beautiful, nice quality! will order more...
Hermosos y muy rápida la entrega, me encantaron
Shoes are great. long delivery but it was worth to wait.
These shoes are everything and they’re very well made!!! Get them!!!!
El pedido llegó en un mes aproximadamente, no es muy bueno el empaque, deberían protegerlos más, los zapatos son realmente lindos, los pedí en 7 (38) y dan a 24.0 cm debí pedir el 6 (37) soy del 23.5 cm. me quedaron un numero grandes pero aun asi son comodos y lindos.... traen un regalito del vendedor. gracias!
отлично! размер соответствует.
Obcas ma 11 cm a nie 8 cm
Lindos, pero el taco es muy inestable
Gayet güzel birebir aynı ürün. Çok kısa sürede elime ulaştı. Tavsiye ediyorum.
ayakkabımız geldi gayet güzel hiçbir problemi yok teşekkür ederim fakat 2 ay a yakın bir zamanda geldi.bilemiyorum türkiye deki presedürlerden mi ama zaman olarak çok geç geldi.onun dışında gayet güzel şık kaliteli ve sağlam...teşekkürler
Симпотичные босоножки, претензий к качеству нет. На рос. 35 заказала 4 ( на самих босоножках стоит 35). По размеру даже чуть большеваты. Каблук 11 см, вроде и не сильно высокий, но чувствуется что нога прям на носочке стоит, не очень удобно. Доставка очень быстрая - 2 недели, посылка отслеживалась.
Наконец я их получила и счастью нет предела))) Босоножки просто восхитительные!!! Очень удобная колодка, ножкам так удобно! Размер 38 идеально подошёл на мой 38. Я очень довольна покупкой, рекомендую!
Классные босоножки!В подарок положили милую резиночку)Продавцу спасибо!Рекомендую!
Very nice quality! Comfortable shoes!
Классные! брала на выход.. но надо снова учиться ходить на каблуках))) голегостопы и икры за 5 мин хождения по квартире и стояния у зеркала, были в шоке)) до СПб меньше, чем за 3 недели!
Обувь хорошая, соответствует описанию. Размер стопы выбрала 24 см, пришёл 38 размер, подходит идеал но. Кто привык ходить на высоких каблуках - отличный выбор. Минусы- когда стопа потеет, то начинает скользить по обуви вправо-влево. Заранее надо об этом позаботиться. В общем довольна. Ткань приятная, красивая, смотрится дорого.
je met du 38-39 mais j'ai pris du 40 , bon choix je me sens à l'aise dedans . livraison rapide
Good day! Thanks for the sandals, very beautiful!
Perfect love these heals I wear between a 8.5 to a 9 but ordered a 9 to be safe !!!! Good decision 9 is perfect ! And they feel like snake skin boo
Товар пришёл целый все хорошо очень красивые брала размер 4 но к сожалению у меня на столько мини нога что И они большеваты . Кто живет в Москве могу отдать за пол
j'ai écoutée les commentaires disant de prendre une taille au dessus (j'aurais pas du) et prendre ma réelle taille de 36 PRENEZ VOTRE TAILLE NORMALE
Очень быстрая доставка. Качество хорошее.
Ze zijn echt hetzelfde als op de foto ik ben fan!! ik had ze met 1.5 week perfect.
Trop grande mais trop belle
Босоножки понравились. Фактурный кожзам, насыщенный цвет. Брала 9 размер на стопу 25 см, точно по размеру. Подходят на широкую ногу. Каблук устойчивый, крепкий. Нога не вихляется, шнуровка отлично держит стопу. Покупкой довольна
o salto de uma delas é meio torto, a sandália não para recta num lugar plano. porém não influencia no andar e nem se nota essa diferença nos pés.
Good quality, fast shipping. It would be better to order a size smaller, i’m EU size 37.. it would be better if i ordered 36, but overall it’s perfect
Magnifique talon , pas très confortable mais sa passe . Livraison en moins de 2 semaines ,cool
Très jolie
Босоножки просто бомба за такие деньги
Босоножки пришли быстро)Качество хорошее)каблук высокий)11 см ))
хороший товар,размер соответствует.доставка до Крыма 10 дней.спасибо!
соответствуют
доставка нереально быстрая.........❤❤❤❤♀️
super nice shoe but too high for me
Nice shoes but did not fit. Ordered a size 6 but size 37 arrived. As per vendor, this is correct. Check chart before ordering as it's not the typical Euro and US sizing
tCame in 9 days to Holland!!!! amazing , it fits me perfectly. normally I wear 37 but I took size 38. It's made from great material. Thank you for the gift that you send along with the shoes