SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of FASHIONSАDMIRE (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fashionsadmire.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's beautiful in red. Thanks to the store. I recommend to 100% Beautiful, size perfectly well
This is the most beautiful dress I have ever seen! Even in professional salons, many dresses are not like that! Looks like all 200 thousand! The store is very sensitive. Answer all my million questions and send photos of what this dress looks like in life. It also applies to my parameters. Finally, this dress is ideal. 100% recommended seller!
Les doy 5 estrellas porque las costuras están bien cuidadas, las costuras han sido escondidas adecuadamente y tienen un poco de tela suave que las envuelve haciendo que al ponerse el vestido no lastima los bordes de las costuras, el bordado de la parte de arriba es igual a la foto pero el encaje de la falda es muy sencillo el cual me hace querer poner 3 estrellas, las medidas son correctas, el largo es para zapatillas altas, por dentro está forrado con tela suave, la cinta que amarra la parte de atrás es correcta no tiene botones ni broche solo cinta para amararlo y amarra bien, no hay fotos porque lo envíe a la tintorería de inmediato porque me urgía, tardan en enviarlo 20 días, pague para envío rápido, en total son 25 días en llegar a mis manos
just received my gown this morning and im in love with it, more beautiful than picture,good quality ,I recommend to % ... don't doubt or think a lot before placing your order,just choes your size and place your order you will not regret it
Такое же как на фото, платье красивое, тяжёлое.
The dress is beautiful.
like a picture the store is very good and cute helpd me more and was always answers to my letters very quickly
Stupendo, la consegna veloce, 2 settimane. Vestito bello
au top mille merci
Same like picture, size ok, good quality
Magnifique, taille parfaitement bien
Очень красивое платье, но подкладка очень тяжёлая, в нем жарко
Cette robe est magnifique j’adore je vais encore commander dans cette boutique . Je recommande ce vendeur.
Пришел заказ. Очень шикарное платье... Спасибо большое!!! Рекомендую товар и продавца!!!
exactly as the picture,size is perfekt!!
Very beautiful skirt. The store's service is very good. Recommend the seller
очень хороший магазин!), качество материалов и пошив супер!), невеста довольна), немного откорректировали в ателье. рекомендую всем данный магазин)
Beautiful dress amazing store very very happy with my purchase, there was a shipping problem but seller patiently solved it... definitely will buy again
Great store! Responded to all questions but the quality of the dress isn’t good. Looks cheap.