We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
בדיוק מה שבתמונה איכותי ויפה משלוח מהיר
Sólo ha tardado once días en llegar. El bolso es mucho mejor de lo que pensaba. La calidad es muy buena, tiene muchos bolsillos con cremallera, el tamaño del bolso y asas para mi es perfecto. Muchas gracias vendedor!!!
Kwaliteit van het product is beter dan verwacht. Zeker de moeite waard om te kopen.
good bag.
Just as described! Happy!
nice
очень быстрая доставка)
looks perfect..thank you so much the store
Быстрая доставка, отличная сумка, рекомендую.
хорошая сумка,рекомендую!
Сумка класс. И пришла, быстро. Спасибо)))
Super belle ! Je la recommande ! Expedition rapide 15 jours seulement !
I love it!
не первый раз заказываю, очень-очень довольна
заказываю третий раз - как всегда без нареканий
Very good bag. Beautiful and not small. This bag I have very quickly
за свою цену отличная сумка
Livraison ultra rapide 1 semaine et soignee. Je recommande ++++
Отлично по качеству, притензию нет.
Неплохо, но на картинке более симпатичная . Доставка 2 месяца . С продавцом не общалась
соответствует описанию!пришла быстро,нравится!!!
Очень быстрая доставка по России. за неделю из Москвы. Качество вполне удовлетворительное, на ощупь напоминает нубук.
Very beautiful and classy.
I am very happy with this
maravilhosa e chegou rápido! já vou pedir outra
Красивая сумочка, я довольна!!!
очень классная)
красивая сумка для мамы, ей понравилась, вместительная, важно, чтобы помещался её маленький зонтик
супер мне нравится сумочка красивая хорошая.
Сумка хорошего касества .
сумку заказывала из России, а на деле мне ее отправили из Китая. шла она через Новосибирск, но пришла быстро относительно. качество хорошее, запаха нет. единственное что сложно засунуть папку формата А4, очень маленькая молния. а так вместительная сумка
رائعه ملمسها جميل ولونها خرافي. شحن سريع (علي اكسبرس دايركت). انصح فيها وبقوه.
Очень классная сумка за такую цену! Только помпушка шла отдельно и непонятно, как её прицеплять.
сумка очень понравилась, удобная, вместительная. рекомендую
Ждала в Латвию больше месяца,но результат того стоил!!
Спасибо за прелестную сумочку
все хорошо. товар пришел быстро. прадовцу рекомендую.Продовец молодец!
доставка 12 дней
Bags come in 3 weeks. Color Match. Smell from the bag No. Thought that would be a little more, but still was satisfied.
Thank You Very Much! Bag come in 30 days, accurate description looks like the photo all chic! Unsubscribe after a couple of months use ^_^
Top Qualité
Reservation 14.02 bag arrived 19.02 apartment, bag Super Quality
Bag excellent. Color as the photo. The Smell is not big. Definitely recommend!
Bag came pretty fast, good quality, very like, handles are adjustable, defects then no, store Thank you
The bag is wonderful, compact and yet roomy. Sewn well, the lines are even, handles for wearing both in the hands and on the shoulder. Thank you store.
Happy, come quickly, thank you
Cool bag, thick material feels like nubuck, but of course all man-made, many kormashkov, locks are pretty reliable, middle compartment is roomy, taking as a gift, complementing the review her impressions 8 March)! Delivery month, store wonderful!!!
Fast shipping! Order from 10.02, courier 14.02. The bag is not big, little is expected that. Color gray, the label is written. IN general, not bad.
there wasnt ponpon
14.01.19-04.02.19 Krasnodar. The second time, for a friend. Currently take more languid option, wear a year, no clues or abrasions. Though I brought the courier, and this time at the post office. Not leather, but soft to the touch, similar in texture to nubuck. Lining is faux, rustling, my little different quality. Seams inside very well crafted, climb should not. Size medium, A4 included, but if it is thick solid folder alas, input in the bag is not big. All zipper plastic but high quality. Goods store recommend