We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Funny, I happy
Like the bag, all carefully sewn. There Is The Smell (and hopefully quickly erode.
Thank you very much for your handbag!!! Excellent quality, I'm happy!!! :))
Did not communicate with. Bag excellent. Delivery fast. Recommend
Great bag!!! Recommend store and goods!!!! Thank you!
Cool bag. Surprisingly fast delivered to the apartment. Thank You Very Much. Seller recommend
I often arrived. Thank you for a good product.
Very quickly. All as the picture. From the negative really narrow place zipper (within wider, but folder A5 is stuffed with difficulty. AND yet in one compartment, it would be great if there were two.
Great bag, spacious (card for scale), zipper good. There is little smell. Fully consistent with the description, I'm happy.
Cool bag very spacious!!! Much of that very well. Pompon slightly oblate not ball
Bag soup P, thank you
it is beautiful thank you very much
Shipping to Tyumen three weeks, pretty quickly, cool bag, good quality, no smell. Advise
Bag super, his wife loved it!
Custom-made the 22 January received on 4 February. Comply with the description, free hyper fast, I recommend this store thank you very much
Bag very beautiful and functional. Free very neat and fast, bag protected in a bag. Super I recommend.
Long Product
Thank You very much for lovely Goods. Handbag happy. Cool and very comfortable. Delivery fast. Seller is responsible. Goods exceeded all expectations. Recommend to everyone
Bag is a very pretty, spacious, side roomy pockets, the bag is also very spacious, although castle so that opens the bag not full, but it is intended, there is a little peculiar smell, but think erode, advise, came in record time, very fast shipping
All fine)
All as the picture
One in a bag as the picture, super fast delivery! Thank you!
Ordered 22.01 took 1.02. The Bag fits the description, really, lock top would like to see the authenticity. Bag capacity, many departments. Let 'S See, as will behave in operation, did not communicate with the shipping RF.
Bag was three months. Material with еубуком has nothing to do, for the money look appropriate. Very Uncomfortable lightning. The cold bag becomes a stake, what else More difficult option to get anything out of the bag
Very good quality, thank you. Kemerovo 8 days delivery.
Class
Bag is very cool, look at how much it will be enough
Delivery A week before Tuly, all perfect, thank you
Little Bag as the picture, size just as needed. delivery very fast 9 days. very pleased that home delivered. store is a huge plus. quality: at the time of receipt is good, soft to the touch. hoping for a long time will serve. prodovtsa recommend
Order came very quickly: ordered 10.01, came in 29.01. The quality is very good, no smell
17 days delivery as well as free; bag very nice and good quality. Thank you to the store.
Delivery in 10 days. Bag looks as the photo. Quality evaluated during the operation.
Bags of only a short handle.
Good bag, delivery fast. Thank You Seller!
Great!!! Exactly as pictured!!! Home Delivery, within a week.
Рекорд по доставке побит!! Заказала 21 января, 25 с утра уже привёз курьер! Сумка как в описании, за эту цену отличная!!спасибо!!
Very good
Доставили за 10 дней, принес домой курьер. Сумкой очень довольна, запаха нет, все швы ровные, косяков не заметила. Заказала со скидкой, оттого покупка приятна вдвойне)))
класс, очень понравилась
Пришло быстро, сумка понравилась, но в заднем кармане небольшая дырка
produit fidèle à la description livraison super rapide . merci
Zeer mooie tas. Exact zoals de beschrijving
очень быстрая доставка. за эту цену отличный продукт. искусственный нубук.
Сумка очень приятная. Есть ещё 3 наружных кармашка, запаха неприятного не было, сумка пахнет новой сумкой)) до Свердловской области доставка примерно неделю, курьером. Продавец не общительный, долго оформлял отправку и на вопрос так и не ответил.
суперский рюкзак! не большой и клёвый! отправляли долго, но доставили после общения с продавцом быстро! так что даже быстрее, чем другие заказы. рекомендую!
дошло за 3(!) дня. это очень круто. сумка хорошая
сумку получила, спасибо! курьер доставил домой. качество достойное, коротковаты ручки только, а те которые маленькие вообще как декор
Очень красивая, качество хорошее и быстрая доставка))
отлично, описанию соответствует, доставка до Тулы 4 дня курьером быстро и приятно
Сумка шикарная, не ожидала за такую сумму. По виду она кажется не большой, но в неё куча всего влезает, множество карманов это тоже большой плюс. Сделала она скорее всего из искусственного нубука(мне так кажется). Ручки немного коротковаты, но это не страшно. Запах присутствует, но думаю быстро выветрится. Заказ привезли за 4 дня до Москвы. Доставка из РФ. Курьер привёз на работу. С продавцом не общалась.