We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
лёгкие
Un bon produit, j reçu une boucle cassée mais j’ai pu la réparer alors vous faite gaffe, j’ai demandé de recevoir toute la marchandise dans un seul coli mais non ça n’a pas été pris au sérieux
Cv pas mal un bon produit
it's ok be bless
Czekałam około 6 tygodni. Wszystko OK polecam.
Just good. I expected a better quality, very light.
Полное соответствие фотографии. Легкие, блестящие
תודה למוכר ,אני אוהבת את העגילים האלו ,כבר פעם שניה שהזמנתי
Belli
очень красивые серьги!!! шикарные!!!
красивые серьги, как на картинке, спасибо продавцу)))
красивые! классно смотриться, пока не облезли конечно кинули в почтовый ящик
São lindos
Exactamente igual que en la imagen
спасибо за посылку!!!
Goods as described. I recommend the merchandise and the store. Thank you.
товар не пришёл, продавец вернул деньги
Серьги интересные, я довольна. Шли чуть больше месяца.
роскошные серьги! очень легкие! Буду носить с удовольствием) I will wear these earrings with a great pleasure! Not only are they gorgeous, but also light!
Красивые серьги
Все ОК!
Очень жаль, но товар так и не пришел. Очень ждала эти серьги, до этого получила серебряного цвета, красивые и легкие. Деньги продавец вернул сразу, спасибо за порядочность. 5*****
Towar zgodny z opisem, szybka dostawa. Jestem bardzo zadowolona, polecam sprzedawcę
très jolies accrochent bien la lumière bon emballage merci
Очень красивые. Доставка в Беларусь 1,5 месяца. С продавцом не общалась.
יפה מאוד בדיוק כמו בתמונה
Lovely items and excellent service. Thank you.
magnifique
прислали быстро. оказались маленького размера. думала будут больше
Nice I love it. I's small but cute
Ok
Ок
as usual great quality
,
looks very beautyful, great product
Beautiful!!
Красивые серьги за смешные деньги, заказывала в разных цветах.
Los veo fragiles
OMG!!!ADORABLE!!!!
OK.
polecam
livianos, son hermosos
красивые яркие серьги! понра, спасибо))
The earring came unfastened, shipping was very long. They look really nice.
Nice !
Earrings cool but small.
Earrings super but small.
Come in a month and 10 days before Karagandy. all as the picture and the description!!! I am very happy, earrings a fire!
Decoloured on first use
Arrived in huge Delay Product