SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of FASHIONSАDMIRE (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fashionsadmire.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Es hermoso !! Rápida entrega lo recomiendo
buena calidad y exactamente como en la foto
too tight
Платье шикарное! ) Пришло очень быстро, сидит просто отлично, хорошее качество, ничего не торчит, сильного запаха нет. Очень и очень довольная, хороший продавец)
Оно идеальное ! Я взяла М на параметры : 94/68/98
Pefcto
hermoso pero tardo 2 meces en llegar lo pedi para navidad en el mes de noviembre me yego en enero 20 demasiado tiempo pero muy bonito
se demoró demaciado , no salió del.pais de origen y lo devolvieron y me lo volvieron a enviar cuando pedi que ya no lo hicieran porque tardo mucho
Costumer Service was great. I love the material on the dress.
Платье сногшибательное!!! Приятного пудрового цвета( фотография не передаёт этот оттенок) Доставка 2 недели.
el escote tiene un mal.acabado queda como despeluchado hilos sueltos que hacen que el.escote quede.feo.,con el.precio que tiene no.deberia de ser asi...
very good quality very fast was here in 3days
I am so happy with this item. Its way more gorgeous than the pictures and the size is good.
A++++++++++ SUPER FAST SHIPPING The Dress beautiful.
muy bonito este vestido. yel vendaje divino gracias estoy feliz. gracias. y por el regalito un saludo?
Супер продавец! Быстрая отправка, быстрая доставка, качественный товар! Размеры соответствуют таблице, подошло четко! Рекомендую!