SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of FASHIONSАDMIRE (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fashionsadmire.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
все устраивает. товар пришел соответствующий описанию. к упаковке нет притензий, как и к самому товару. дочь довольна, спасибо. рекомендую товар и продавца.
так , ну начну с того , что я в восторге от рюкзачка , он не маленький и не большой , вполне вместительный , без резкого запаха и выглядит очень аккуратно , никаких ниток и потертостей. очень довольна ещё тем , что доставка длилась 2 недели , это нонсенс , очень приятно , что настолько быстро и аккуратно транспортируют груз , мало того , он ещё и надежно упакован , спасибо больше отзывчивым продавцам за отличный сервис , масса приятных эмоций , после покупки с: еще бы заказала что-нибудь , но пока нет нужды
Отлично! Будто кожаный))) цвет, форма, внутренняя отделка - супер! Есть небольшой запах, но он быстро выветрится. Спасибо большое! ☺
хороший рюкзак
Нормальный рюкзак, продавец положил ручку в подарочек, приятно
Recommend store, good quality and got what i saw in the picture
sac à dos magnifique, comme sur photo, merci vendeur, sinon y avait bccccp de retard que je n ai pas compris!!!
Traveling backpack long, more than a month. Yesterday but it got happy and then looked up rivet… Well fucked your mother I just lucky day today. But the thread out of nowhere, carefully sewn. For one day realized that more backpack rivets will not have, it is wildly uncomfortable. -According to my girlfriend
Спасибо! Рюкзак отличный! Очень понравился!
МОЯ САМАЯ БЫСТРАЯ ДОСТАВКА НА АЛИ! 13 ДНЕЙ! 13!!! Была в шоке, насколько быстро рюкзак доставили в Пермь) Рюкзак хороший, понравился) Довольно вместительный, влезет пару учебников и тетрадей, а у меня, как у студентки медицинского, влезет и халат Рюкзак супер, всем советую!
Все отлично, не считая немного разодранного ремешка.
Всё просто класс. качество на высоте
Отличный рюкзак!
very nice and it fits all I need...shipping was very fast
Рюкзак хороший, соответствует описанию, нитки нигде не торчат! Запаха также не было ( многие пишут что есть), что сильно обрадовало) Вышивка на высшем уровне, сделана тоже качественно. Порадовала доставка, всего две недели) Товар советую, и продавца тоже)
рюкзак очень милый и пришел всего за 17 дней
Fast delivery nice quality and so cute
запаковано хорошо.доставка месяц. подорочек-ручка.внутри был пакет с воздухом чтоб не заломался рюкзак кароче всё классно