We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
красивое платье
muy lindo el vestido y de muy buena calidad. Me encantó, lo recomiendo
Belle mais défaut derrière.
это божественное платье. я заказала три штуки. голубое, жёлтое и зелёное. цвет в точности как на фото. пошиты супер. три слоя юбки, не прозрачно. размер 4 подошёл на мой 42, да и 10 размер тоже подошёл на мой 42))) но у размера 4 впритык 42, 44 будет очень туго. фото голубого размера 4 прикладываю. доставили курьером, но я была не на связи, поэтому забирала из почтамата, но рядом с домом. большое, большое спасибо продавцу. я очень довольна.
Платье очень красивое, но в груди странно пошито, она выше чем должна быть, поэтому на рост выше 165 даже не знаю как сядет. Доставка была долгой, продавец изначально неверный трек номер дал и только недели через 2 реально отправил товар.
Very beautiful...
The dress was delivered on time and just as described Excellent price and the quality is better than expected.
Beautiful elegant an it fits really nice can't wait to wear it for my wedding
Really good. The material is really nice and strong
I purchased this dress for a military ball next month and can´t wait to wear it!
I was surprisingly amazed at how well it fit! I received many compliments on the dress
Loved this dress. Used it for my engagement pictures!
Nothing negative to say I would totally buy it again una diff color!
HIGHLY RECOMMEND TO ANYONE LOOKING FOR A QUALITY GOWN AT A REASONABLE PRICE!
The dress fit as expected. Cannot beat the price or style!
Exact color as in picture. Very pleased in every way.
My daughter loved it!!
It was a beautiful dress for the money :)
Really love this dress! We got them as bridesmaid dresses. I love how it has a built in bra.
The dress worked beautifully for my engagement photos
Perfeito!
it is lovely perfect❤❤❤estou apaixonada
vestido lindo superou minhas expectativas ...costura perfeita amei,parabens a loja!!!
Es un vestido precioso. ¡Me ha quedado a la medida! Hermoso encaje, excelente costura, simplemente precioso
THE DRESS IS SUPER. DELIVERY IS FAST
Produto é maravilhoso mais demorou muito pra eu receber comprei outubro recebi janeiro.
Took 2 months to deliver it to Poland. Was nicely packaged in zip bag. Took size 20W. I'm 169cm high (in 10cm high heels dress still lays on floor a bit, it's really long). I weight circa 110kg and have "pear" body type, but it fits perfectly (and it's a bit too big in breath area, yet it still looks good on me). Seller was really nice, I'm really happy with this purchase :3
Late shipping worried us, but it did arrive in time. The store responded to our inquiry quickly.
I love this dress! Perfect fit! it was delivered in less than a week!
the dress is really comfortable and soooo beautiful. I´d gladly buy again
I can´t believe what a high quality beautiful dress this is. Very high quality. Love it.
This dress is wonderful! Perfect for my military ball! Highly recommended!
Very sexy and gorgeous, a good buy true to size. I love it!
Dress is the most comfortable formal dress that I have ever worn! I love it!
Stunning dress, wry well made, my daughter feels like a princess
It was just perfect
Fabric is beautiful and stores were fast and very responsive with any questions.
Great quality.
Fits nicely, just a bit long, I ma short! I love it
So beautiful and it fits true to size. Very comfortable too!
Wore this to my daughter´s wedding. It is a beautiful dress for an amazing price!!!
absolutely gorgeous. wore it to a holiday party and got complimented all night
this dress is beautiful & true to size!
It was perfect! The detailing is perfect & it photographs amazing!
I am happy with this dress it is very pretty
It fit amazing and shipped very quickly.
Absolutely Beautiful dress! Fit true to size
Fit as expected. The material is pretty good too!
Awesome dress
Beautiful dress. Quality material!