We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very happy with my purchase, product conforms to the description and good communication with the store!
It soo beautiful, I highly recommend it. Pls place your order no worries .
Pumped up the post of the Russian Federation, and so the dress is chic, size 8 for height 177 long) hips 98, chest 94, like poured
thanks you very much for shipping my lovely dress super fast, thank you also for being committed to what you do ,you are the best
Очень хороший товар! Рекомендую!!!
Perfect dress
Too long
Top
Просто супер платье. Отличное качество и размеры совпадают. Рекомендую к покупке
супер! Спасибо!
Magnifique robe , un peu longue difficile à marcher , pourtant je fais 1.73 m
Vendeur à l’écoute et très belle robe
excellent und extrem schön!!!
perfect
Ótimo produto... ótima qualidade.... perfeito
AMAZING!!!!!!! YOU SHOULD BUY THIS DRESS!!!! BEST DRESS EVER
Платье шили под мои размеры, все совпало,длину специально не просила обрезать,т к боялась с размером не совпадёт под каблук))) платье очень качественное. Продавец отвечал на все смс и также когда было готово платье выслал мне фото. Заказом очень довольна,спасибо.
Платье красивое , спасибо
Не первый раз заказываю, в этот раз сделано на спех, везде леска и клей, не очень довольна качеством
Nice dress
The dress is super, thank you store, very beautiful, 100 percent looks like in the photo, Thank you friend
The dress is chic, took 8, but in the chest is great, I will suture. The length is also giant. But what an amazing model, for Ng is better and not to come up with. Just Hollywood.
The dress is very beautiful and quality, fully consistent with the photos. I really liked it. On the parameters: 82-59-90 took 2 size, the village is perfect
I ordered dresses in two colors, champagne size 2, Gray size 4 (for my sister). The order was sent in 2 weeks, and about 2 weeks went to the ecate, each weighing 1,6 kg. everything is beautiful, shiny chic. the champagne dress is a small jamb in the place where the lock ends and goes into the seam, there the threads stick out and it catches the eye, but it's easy to fix, the main thing is neat, One wrong movement and the dress can go on the seam))) on the gray dress on the train almost at the edge only on the grid there was a dark spot (resembled a ointment), half an hour of effort and stains are almost invisible, if you do not know what it was there, then it is not noticeable, the nature of the appearance of the stain is unknown, the packaging was whole (the photo did not fit). Now in size, my parameters are 80-60-90. On the chest dress color champagne is normal, but you could have on the chest more))) in gray (size 4) it is felt that more in the chest, in the hips and the length of a special difference is not felt between two sizes, but the dress stretches! I recommend to order!
The dress is very beautiful, I liked everything, thank you!
Very beautiful dress, packed well, the store was always in touch that autumn pleases, quality tailoring, on its parameters 86*62*90 height 174 ordered (2) the size is perfect village, thank you to the seller, I will still order)
Lovely fit and just as described
The dress was sewed according to my standards. Vo-1, to give in the atelier, too, not three rubles will be worth, but to give will have to-the train through the Chur is long. But on the bottom there is a edging, so is it not better that the length immediately fit your height, retaining the edging? vo-2, the dress can sit differently, but if you pay extra for the length of the length, then immediately and the measurements will be appropriate to give. Which I did. Looks chic all, but the height of 170 cm chest and waist is not in place a little. That is, on a short body dress. The straps at the same time through the Chur are short, drunk into the meat (and I'm very thin, by the way). In general, you can wear, not every day. But I will redo the straps. Sparkles perfectly, the figure emphasizes, the ass highlights, although it is very miniature. Everything is sewn well. Stinks glue at the verst, I hope that it will fade. I regretted that I did not ask the hips to do more, they are very tight. But the dress stretches a little. So you can live. In general, the dress looks like 20, no less.
Excellent dress of excellent quality I will order more
Perfect dress!
Wonderful
hermoso
Dress Super!!!! I am delighted, it is unrealistically beautiful, sewn well!!!! at 85-65-92 size 2 came just perfect, like Barbie! movement does not hamper, the train can be kept when walking! total time from thirst to receive 2 weeks))))
Size 2 on the parameters 83-63-87 came up, a dress of good quality.
I really liked the dress! It really looks very expensive. On the parameters 80/70/95 height 172 ordered size 6, very worried that it would be great, especially in the chest, but the village is excellent (with a bra) movements do not fetter, but also does not hang. Thank you store!!! When the buyer is happy, what else to say! 5 stars deservedly!
Superb good quality. I took a size US 8 which corresponds to a size 36 European. You can order without hesitation
Excellent dress, all as picture
Very quality
Fast delivery and the dress looks amazing. Can recommend this store. Communication with the seller was also very helpful and good.
The dress came very quickly) thank you very much to the store! All questions answered very quickly! At the very last moment i exchanged size 4 for size 2!!!! Girls, size 2 real 42 size .... And then, not tight, but very spacious in it, does not hamper the movement! My size is 85-64-90 and the dress is loose! At a height of 165, even with a heel of 10 cm, the length will have to be shortened in the atelier, but this is not a problem! It is worth its money!!! Be sure to take for solemn events, you will not regret!!!!!
Dress as in the photo. The store answered the questions. Asked to send earlier, the request fulfilled. The dress was delivered quickly, the seller sent two weeks after the order, and on the way it was also two weeks. Of course the quality is not 100%. It was possible and better to sew straziki, but not critical. And it is critical only one-ordered a dress with the expectation that at the waist it will be two centimeters less!!!! Well, it turned out as always, a couple of centimeters more than my waist. Not the end of the world, of course, but i don't like it. And still unrealistically long, at least 20 centimeters heel. If not for these a couple of centimeters at the waist, the dress would be just a bomb!
Worth every penny!
The dress is elegant beautiful brilliant it is a real jewel.
Same as the photo
MARVELLOUS
Very beautiful dress good finish domage a little wider
The most amazing dress!!!!!!!
As always super
Very pretty dress exactly the same as the photo, the applications are very nice, it's just very long
excelente