SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of FASHIONSАDMIRE (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fashionsadmire.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
платье в целом хорошее. богатое. были небольшие проблемы, но продавец мгновенно идёт на контакт, вернул часть средств. спасибо большое магазину за честность
Its a nice dress, but the arms are to big :(. Also the length is too long for me. But for the rest very nice
magnifique robe j'adore qualiter au top livraison super rapide je recommande
its wonderful better that i accept to be ☺
Великолепное платье) цвет очень насыщенный, длинный шлейф. Единственный минус-очень узкие рукава((( на 44 впритык, подойдёт только девушкам с очень худыми руками
Очень красивое платье. Пришло в срок во Владимирскую область.Брала 10 размер. Ношу вещи 48 размера. Рукава плотно облегают, у меня руки полноваты. В остальном платье село как литое!
Tardo más de un mes y medio en llegar. El vestido está bien
ставлю 4, так как рукава короткие, взяла 8 размер с запасом на 42-44, ориентируясь на отзыв о том, что рукава узкие, буду сдавать в ателье , чтобы ушить талию, но я и брала с таким расчётом, так как риск был велик. платьем в целом очень довольна!!! тем более за такие деньги! пришло очень быстро, всего две недели! спасибо продавцу!
Платье очень красивое! Пришло ровно сшитое, с открытой спиной, как и заказывала! Нитки не торчат, все блестяшки хорошо пришиты)) ткань качественная, подклад плотный) на мои параметры 83-64-90 размер 2 сел идеально)) но на рост 164см оно конечно длинновато даже на каблуках, но мне так и нужно было для фотосессии) шлейф длинный как в описании) всем рекомендую! В подарок продавец положил бусики))