We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
They were greatly delayed from the estimated delivery date, i bought it to put it on a party and it came to me a week late, having ordered it almost a month earlier!
Ok
it's so beautiful
love love love it looks exactly like the picture and is very very shiny. it took a while to ship because i ordered during the chinese holiday but otherwise its lovely. the store only communicated with me when i asked for shipping information
The dress is beautiful but breaks very easily. One of the straps broke off about five times which kept breaking pieces of the dress off.
so nice. cannot wait to wear. haven't tried it on yet but I love it already.
I live in New york and work in fashion house. Received in 3 weeks. bought it for NYE but arrived after NYE. Customers feedbacks mentioned garment being delicate & weak. yes agree the dress is delicate but very beautiful and sparkly (you might need sunglasses when you wear it ) not cheap looking at all. If you wants to buy sturdy dresses, then you should not buy this dress. this dress is a head turning dress and very memorable once you wear it. I am very happy about quality and my purchase.
Super zufrieden gerne wieder Top Produkt
tenho 1.70 de altura e peso 53, pedi o XS e ficou perfeito, não passa pelo quadril, entra só por cima, o brilho é incrível e demorou 24 dias para chegar
Even better in person.
Fast shipping, I am size 0 order this dress in size XS and it’s fit me perfectly
O produto é maravilhoso, estou super satisfeito, exatamente como na descrição, o material é bem frágil porem eu já esperava que fosse... e brilha muito! pedi o tamanho m porem ficou um pouco apertado, senti dificuldade pra vestir.
Потрясающее платье! Мне оооочень понравилось !!!! Пришло в коробке, внутри платье со всех сторон обложено пыпурчатой пленкой. Так что ничего не сломалось во время транспортировки :) Оно тежеленькое, но когда надеваешь, это абсолютно не ощущается . Надевать его можно только через верх, потому что иначе бёдра не пролазят xD Сама кольчуга, из которой сделано платье, очень качественная , внутри каждой детали по стразинке ✨ Отделтные элементы ( полоска со стразами на спине и завязки-чоккер) тоже очень красивые , все стразы у них на месте . Платье подходит на маленькую грудь :) Ничего не виднеется )) В общем , очень рекомендую )
AMAZING! I have no words to express how beautiful this dress is! Nice quality, just like the pics. It’s purely metal, so it doesn’t stretch, so be careful when choosing the size. Arrived very fast in Brazil! Love it! Gonna buy again from this store soon! :)
Vestido lindo e maravilhoso! Nenhum defeito, só tive alguns problemas para passar no quadril (considerando que sou magra tenho 56 kg e não tenho quadril largo) acho que isso seria um problema pra quem tem quadril lago. Mas de modo geral foi uma boa compra! Brasileiras comprem e arrasem! Vendedor, muito obrigada!
Платье рассыпается, дублировали тканью
I can not believe it! I arrived just the day I needed it! pay shipping by DHL! It cost me too much, but it was worth it. I highly recommend it.
Быстрая доставка 2 недели
Beautiful dress! Quality is perfect Will order more thank you!
Dress came with links broken- store said they would send video explaining how to repair but has yet to send... really pretty and want to wear it but cant when the straps are broken off
I AM SOOOO HAPPY!!! I just got the dress today and it looks amazing!! I really love it and look forward to wearing it! <3 it came within a month or so! But it’s worth the wait! it’s a little small though , so it’s a little hard to get on and off but I still love it
Love
Хорошее
Very very nice and Very very very sexy we love it but becarefull it's very very fragil to Regarding shipment nothing to say exept perfect.
Same like the picture! So so so amazing. You will love it. Note that if you have a little bit of a bigger butt it may be a little hard to put it on because you can not step into it and pull it up, you have to put it over your head and slide it down to get the dress on. You may need help putting it on and taking it off. All in all this dress is amazing, I would wear it every day if I could. So well made. Looks like Kendal Jenners dress. Photographs amazing!! Same like picture, even better.
Beautiful shiny piece, however the dress is quite heavy for such thin straps and weak connections, one of them broke at the first try.
Great Product took about a month to arrive so order in advance if you need it sooner. Also if you a small/petite like me the dress runs true to size.(I should have ordered a small.)
This dress is AMAZING. Came in more than 2 months but now I'm super happy about it!
Let just say I Need EVERY SINGLE COLOUR!!! It’s Ridiculous AMAZINGGGGGG**********
beautiful dress but it did pop i will try to hot glue popped pieces together hopefully that works..other wise very sparkly
Love the outfit. Just like the picture. It is too big but I think I can fix it. Go a size smaller than the size chart.
Amazing service and product as always. Thank you :-)