We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Сумка очень понравилась, хорошего качества, без запаха, без брака, внутри только один отдел и дополнительных кармашек нет)
same as pic
Perfect for my vacation. Thanks for the gift, good luck to the store!
Torebka super. Bardzo szybka wysyłka
Хорошенькая сумочка, аккуратная, без запаха.
beautiful bag..came with alittle gift.. i will order in more colors
Arrivé bien emballé, super mignon pour l’été. Et en plus un petit cadeau, un joli élastique!
Сумка супер! Пришла быстро! Все в идеале! Рекомендую продавца!!!!
Заказом довольна. Посылка дошла до Минска за две недели. В отличном состоянии. Продавец в подарок прислал резинку доя волос. Рекомендую
Спасибо продавцу
Very impressed with the quality and how carefully it was packaged to protect it from getting squished. I appreciate it! Will get more!
Pretty
Хорошая сумка. Пришла относительно быстро, был небольшой запах.
Все отлично, но сумка пришла очень помятая( просьба к продавцу внимательнее отнестись к упаковке
Really pretty but it feels kinda cheep and came kind of out of shape. I noticed that if you look a bit closer it almost looks like it was made out of cardboard and was glued together. Other than that I think it’s a pretty bag for the price. This bag also came with a hair tie and rose seeds as a gift.
Рекомедую
Пришла с повреждением от застежки, через спор вернули часть денег
reçu en même pas 3 semaines. très joli sac une légère petite odeur mais rien de méchant. je l adore merci vendeur
Como en la foto, me encanta.
התיק מאוד יפה , רק הגיע מעט מקומט ואי אפשר לישר . באופן כללי אני מרוצה
Très joli sac à main, il correspond parfaitement à la description et aux photos.
Jest przepiękna!! Polecam serdecznie
Just 9 days to reach Texas, USA! Very happy with this purchase. Will order again
Essa bolsa e simplismente perfeita! A entrega foi rápida e veio bem embalada. Recomendo nesse vendedor!!!
Identique à la photo . J adore
Very cute purse. Looks Expensive. Definitely worth the price
me encantó ❤️
Красива, акуратна. Прийшла швидко. Всередині був надувний мішечок, завдяки якому сумка не помінялась. Ціна=якість.
Świetna torebka !! :D solidne wykonanie, polecam
Сумочка хорошая, все соответствует что описано
Спасибо продавцу- отправил быстро- два маленьких подарочка. очень приятно. качество хорошее.
Девушке понравилось
parfait trop beau un peu petit cependant