We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As shown in pictures. It is really pretty but as I am really tall, it looks a little short on me. I wear it with thick black stockings and no problem.
Got this as a gift for my sister and she was super happy with it. Thank you!
El color es más oscuro aún así muy bonito. Buena calidad. Muy contenta. Recomiendo.
Skirt shines through and a little bit darken than in the photos.
Очень классная, но коротенькая
So cuteeee!! The quality is amazing! Fast shipping!
Una tela muy áspera
Not really what I expected.
I haven't tried it on yet but the material soft and looks as pictured. I'm super excited to wear it this weekend :)
It took a while for the skirt to be shipped out but after it was I received it within 2 weeks. It’s very small like most asian sizes, but I would have appreciated a size chart to double check. It will fit but it’s tight.
The colour of the green plaid version wasn't as bright as the one modeled in the photo..which i was hoping for...i love the peplum effect it gives off when i wear it with my graphic tees...a great buy!!! and that means alot becuase i am stingy when i buy stuff online every once in a blue moon.
Jupe exactement comme sur la photo... convient parfaitement à mes attentes
на рост 173 и вес 52 коротковато, я бы длиннее хотела. в талии не жмет, качество супер
Nice product, good packing
Just like the picture and fits perfectly. However the back does cover the bum but isa bit short, so safety shorts is a must!
Parcel took longer than expected to arrive, almost 2 months but store was really good about it and offered to send a new one if it didn't turn up. Luckily it did! Still very good service. The skirt is cute, a little bit tighter than I was hoping it would be but it still fits pretty well.