We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
igual a la foto
Классные! Хоризматичные и праздничные! Спасибо продавцу.
Very nice. Thank you
Very good! Thank you!
Very good quality
Super item! Arrived very well packed in paper bubble❤️
Beautiful, such which as in the description and the best is that got me 15 days earlier than expected
Beautiful earrings and fast shipping!
The ring is as shown in the image
OK quality good
Used them a days and snapped the hook that going stall in the lobe. The size is OK. I had been liked But no longer serve me and the gum stopped me from the two. Was very loose fitting
store refunded graciously
Very pretty
Pay attention! On the photo c is black white and a little golden MS c is visiblement a problem d Lighting! Car c is golden with white ivory, ivory white casé. C was not really color expected MS it stays pretty
Déçue color orange yes but fluorescent orange, And the picture orange (salmon see coral)
Goods arrived. Money back.
Beautiful earrings. Recommend!
Beautiful !! For summer love it !
Pas reçu
I don't put and already broke, by the price I guess
Lovely pair of earrings. Size correct. I recommend. Sends very fast (15j).
Beautiful earrings.
מאוד איכותיות הזמנתי כמה עגילים בסגנון הזה ואילו היו הכי יפות ואיכותיות
order well received thank you
Good
conforme
Bonne description
Hermoso, buena calidad
I am a littlw bit disappointed because it is not same as the picture. The material under the stones is wider.
kolczyki niestety nie doszły jednak pieniądze zostały zwrócone, dzięki
Bien
Conforme à la description. Il manquait juste une boucle d’oreille noire dans un sachet.
Très jolies boucles d’oreilles. Un peu longue mais se portent bien ;-)
на один выход хватило. на фото они красивее
Muy Lindos, lástima que se demoró demasiado eran para una ocasión especial y no llego a tiempo
super
Color is not exactly, was an acid is instead. + this is a common thread. Shorter seems simpler than the photo. But not bad.
Muy bien
Muy bien. Tal cual se ven en la foto. Llegaron muy rápido, menos de un mes.
ok
mal embalaje, deben mejorar la calidad de envío
Perfect and very beautiful :D thank you very much :D
son grandecitos
Très jolies!
Beautiful quality.
Very good product.
Trop canon
sans commentaires, conforme à la description
very nice
Parfait merci