SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of FASHIONSАDMIRE (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fashionsadmire.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Top quality. Good service
Thank you Good store!
Цветы на айвори не белые, а тоже цвета айвори
Платье оправдало мои ожидания,единственное,придется ушивать по фигуре,плечи шире,чем мои,придется поднимать рукава.
perfect, very fast shipping
All OK. Thank you. Recommend the shop.
very nice product
Was very well packed and seems to be with nice quality. Thanks!
good, i like it so much!
Beautiful, and fits perfect.
fine, i like it so much, recommened!!!
Fast shipping ,good quality and nice service.
A good shopping experience Recommend!!!
Seller is kindly and the product is perfect.
good product,Thanks.
Good quality and good store
stunning !! grate store pleasure dealing with!!!
high quality product.
Хочу поблагодарить продавца, большое спасибо! Офигенское платье! Перед отправкой продавец уточнил какой размер нужен и нужно ли пошить мои личные размеры, только после этого отправил заказ. Долго выбирала платье и сомневалась стоит ли заказывать здесь, но когда увидела этот магазин, платье и живые отзывы к нему , заказала ) взяла на размер побольше, лучше подшить) подошью лямки и рукава. Платье в пол, ног не видно Очень довольна и счастлива )) и кстати , пришло платье очень быстро ))
super belle
5+
Top quality. Good service
Lovely dress, it's the exact same as the picture! The store was very nice and helpful. The dress fits perfectly since I gave all of my own measurements. The delivery time was also very fast, it arrived in a week by express post. I would definitely recommend it!
Dress is BEAUTIFUL! Much better than the original pictures, exceeded my expectations! It has volume of tulle that make it royal. Totally recommended, worth every cent. Thank you store
Платье соответствует картинке. Симпатичное. Взяли размер немного больше, но не критично. Можно подогнать под размер. Дочери России катала платье от Новосибирска до Ярославля туда и обратно 2 раза.