SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of FASHIONSАDMIRE (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fashionsadmire.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
quicker than expected
very fast delivery and it was much better than I expected!
не понравилось качество и размер на маленький рост
ok, but small.
Very nice fast delivery.
Very nice.
Just as pictured! I love it!
Love it. Bought one for myself and now one for my nice and she loves it
I received my package is the same as the picture.. Nice :)
Beautiful!
very happy with this dress! excellent quality!
Perfect my daughter loves it
Better quality than I expected and very cute!
Well worth the money
Looks good, thanks
They are perfect. Very nice case too. Thank you
Fits well, very good quality, arrived fast.
They are OK came pretty fast
Me han mandado un color que no queria
Yes I finally got them about a week late they look just like they did in the picture
Came earlier than expected and was exactly what I expected :)
Great gift for my girlfriend
Love it really great Quality
My grand daughter really likes it
la coupe au niveau des jambes pourrait être plus échancrée, mais la teille est correcte.
Beautiful. Very pleased.
Love it! Looks just like the picture. Very happy with my purchase.
I liked it and coming early then the estimated time thank you
Beautiful. Exactly like the picture. Very beautiful
Much better than the picture. I love it.
Arrived on time,Really like it!
Great for your price..
Nice for anybody.
It is good and delivered as per committed date.
Excellent
Absolutely Love it !!!
Awesome!
Will buy from again
I will shop for more thanks
Great Item & Great Seller!! Fast Shipping Too!
No problems for me
Going to order another one. Very fast delivery!
Great fit
Love ... Love..
I love ur products
The material is good like I thought it would be
Love this very much
Very good item and fast.
All is good
Love the fit.