We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The store is patient, the logistics speed is very fast, the service attitude is five stars.
A good shopping experience
polite to store. and admire recommend! thank you!
atisfied very order,quality for store thank!
commodity excellent,quality is very good
accurate description. item arrived fast. good store.
color as in the description, nice and recommended..
parfaite un peu longue
For the money is excellent, very beautiful. Thank you, recommend to buy.
very beautiful.. i am so happy to have it.
EVERYTHING, fashion quality Is very good best thought you.
excelent quality,i like it very much
the store delivers goods very fast, the service is also in place, give the boss a praise, next time will come to buy......
The price is very favorable, the service is very good, things are good, give a good comment on this encouragement.
The goods are fast and the goods are basically satisfied. So give praise
It came in timely manner. Very true to what I ordered
I have already recommended it to people around me. like it and can buy it directly. won't regret it.
Product quality and store's service make me feel valuable, waiting is also worthwhile, five-star praise
I'll check it immediately after receiving it, find it is consistent with the picture description, super like, the store delivers goods very fast, the service is also in place, give the boss a praise, next time will come to buy......
commodity excellent,quality is very good
Fast deliver and good quality,thank you
For the money is excellent, very beautiful. Thank you, recommend to buy.
excelent quality,i like it very much
I'll check it immediately after receiving it, find it is consistent with the picture description, super like
Sintetic, looks like pyjama:D
mooi maar zeer dunne stof ik hem maat xl genomen ik heb hier in belgie een M maar op ali express moet ik altijd een xl nemen en past perfect enkel jammer.van de dunne stof en het kant die een beetje krult maar voor de rest is het een mooi kleedje
Good for the prize
Everythig is as described! Super fast delivery
Fast delivery. I love the design but the quality of the material is not good.
Very quick delivery (20days) but transparent :(