We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
divino.. excelente vendedor.. muchas gracias
Th U V Much I love it.
Платьем довольна, Доставка за неделю до квартиры, отправляли больше двух недель, качество отличное, размер 6 на 42-44 подошёл, пышность платья удивила, при ходьбе шуршит сильнее, чем ожидала, материал тянется, блестит, не матовый, заказывала по скидке, вышло 3.600, этих денег стоит точно))))))
Beautiful dress and great store, good communication.
Envio en buen tiempo
Очень красивое платье и качественно пошито!
Супер!!! Платье шикарное. Сидит великолепно.
Super beautiful dress, it has Good quality fabric and style is 100%. Seller has excellent communication skills, Delivery was soooo fast. So happy with my purchase. Ordering some more from this store definitely. Thank you
Very very good thank. Very very nice!!!!!!!!!thank you very much!!!!!!!!!
Dress came EXACTLY as described! Magnificent! Fabric used was VERY good quality and store has EXCELLENT communication!
the dress os really nice, sewn very good. the only problem was the slow shipping.
klassnoe platie ogromnoe sposibo
es increible! bello vestido! un acabado espectacular!
Я в восторге!!! Это очень крутое платье и за такую цену!!! Заказывала себе на свадьбу! В России такое стоит 15 тыс, а мне оно досталось за 4,5 тыс!! Продавец подогнал платье под мои размеры ! Швы ровные , ничего не торчит!!! Я счастлива!!!
платье бомба. в реальности лучше. стрейч
the dress is amazing I had ordered this dress on November 11th during the Black Friday specials and I received it today December 8th. I am in New York. I had ordered the custom measurements and I had added a few inches to all parts just to be safe. The pictures do not show the dress tightened up in the back. The dress is beautiful!!! I'm so happy I ordered it. The store was also very pleasant to work with
Платье суперрррррр, как на фото . Размер 6 на российский 40-44. Продавец супер, доставка быстрая . Дольше отшивали и отправляли
it was perfect! what you see in the picture is what you get, i'd definitely use this store in the future and recommend to my friends... thank you so much store.
Muy bien hecho, estoy muy contenta con el servicio