We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very pleased dress very beautiful
The color is not blue, but dirty blue.
The dress came quickly for 54 times you need 5hl
The dress is good but very strong smell of some processing. with the size did not fit. took 3 x l, small. the delivery was very fast in lithuania came in 17 days.
Very beautiful dress this store and note 10
The color is not as beautiful as the photo
Delivery fast on og 110, ob 117 came perfectly, the only negative-smell, after the first wash did not leave, i will wash more
The goods were delivered very quickly. Track tracked. I was afraid that there would be little, but everything came in size. the store is sociable, thank you very much, i advise everyone.
I recommend everything perfectly!
Very good summer dress, corresponds to the picture and description. A little there is a smell, but sewing is good. Size took xl, my height is 158, weight 62, og-95, the dress village is fine, free, length is 1 cm. Below the knees. Everything's fine. Happy. Delivery is very fast. Seller recommend!!! Very nice summer dress, matches the picture and description. There is a little smell, but the tailoring is good. Size took xl, my height 158, weight 62, og-95, the village dress perfectly, freely, length 1 cm below the knee. Everything's fine. Happy. Delivery is very fast. The store recommended!!!
Pretty dress. I recommend
Today i got a dress. I liked it. on og 98 the store advised xxxl. Fit in size. Stitched trapezoid.
супер!
Платье понравилось, размер соответствует описанию, заказала 11.11, получила 18.12 в Красноярск, продавца рекомендую!!
Beautiful
lovely.
доставка быстрая, как на фото, размер подошел а 48
SUPER!!!
На мой 50 взяла 3ххl,в груди маловат, а так все хорошо
The dress is beautiful. It's a little tight in the chest but still fits. It is just like the picture. The store is very kind and the communication is good.
love it.