We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful! It looks great and the finishes are great! I highly recommend this store. Besides, communication is excellent and helps you as much as you can.
nice as it showed, store so kind, shipping number one fast.all satisfied!
wow,good store,i will buy again from you.
Огромное спасибо продавцу. Выполнил все мои пожелания. Я не увидела его сообщений с уточнением размера, а когда обнаружила их - платье было уже отшито. Однако продавец пошел мне на встречу и заменил молнию на шнуровку с небольшой доплатой. Платье очень понравилось. Материал хороший. Сшито тоже хорошо. Я не смогла одна его полностью зашнуровать, но вроде бы сесть должно прекрасно. Единственное - оно мне длинное даже на каблук. Придется подшивать. В общем я платьем очень довольна и продавца рекомендую!
apaixonada , amei , perfeito super rápido a entrega
Платье просто бомбическое! Сшито очень хорошо. Без запаха. На российский 42-44 брала 8.
Excellent store, superfast shipping, good quality!
Хочу сказать большое спасибо продавцу за качественный товар и отличный сервис! Девочки, не бойтесь заказывать, платье хорошее, ткань плотная, тяжёлая. Пошито всё качественно, продавец мгновенно отвечает на все вопросы. Я заказывала индивидуальный пошив, сзади с корсетом, платье село идеально. Ткань такая же как в салонах, но цена там от 30 тыс. Смело рекомендую, пришло в срок!
49 дней шел товар до меня. Это с учетом что оплатила доп. доставку. Отправляла продавцу мерки, а он все равно прислал стандартный размер, еле застегнули платье. По качеству нареканий нет. Минусы долгая доставка и стандартный размер.
Nice!
Fast shipping and item was perfect! Thank you!
Omg!!! So PERFECT!!
The dress is perfect. The store is very friendly and helpful. Much recommended
perfect!
Good product for good price. Satisfaction.
Excelent, amazing and pretty, just as described
So beautiful! Thank you very much! Very fast! Good store!
high quality product.
Excellent quality, very good store, I recommend.
exitosa
Pensavo più di qualità
The item came, everything is fine.
fast delivery,good quality
buena calida, talla exata, vestido hermoso
hij is prachtig. een hele mooie stof. alleen hij is te groot
Calidad increible para el precio que tiene. Buena tela y buenos acabados. Adoro que tenga bolsillos!!!
Good quality, good service, fits my size, just a little bit too long, but everything else is perfect, doesn’t look like this prize, it’s amazing , top
Отличное платье, как на картинке. ткань качественная, плотный атлас. продавец просто супер - подогнали платье под мой рост и параметры (не такие, как в стандартных размерах). посоветовали быструю доставку, платье пришло вовремя. огромное спасибо продавцу!!!
very nice even better that expected thank u
Wow, wonderfull this dress is wonderfull, i dont believe off the very good quality.... Only 42€? In France this quality of wedding dress is more than 500$, i love my dress, thank very much... Si j avais su que la qualité était aussi belle, j'aurais acheté une plus cher.
Es muy bonito!!!
amé el vestido, el material es divino, el modelo es tal cual lo que vi en la foto, no podría haber encontrado un vestido más lindo!!!
Заказывала цвет слоновая кость,а пришло белое глянец. В остальном все прекрасно,спасибо продавцу
ótimo material perfeito exatamente como na foto indico a loja sem duvidas e voltarei a comprar em breve
merci vraiment à marie et son équipe pour la robe juste magnifique en ivoire sur mesure reçu très rapidement je vous met des photo de l'essayage et courant juillet celle du mariage merci du fond du coeur elle est sublime
perfetto! molto bello.ho solo sbagliato la misura d el Corsetto un po' largo
Super!
Genial!!! precioso!!!!
tres bonne qualité super robe
En primer lugar agradecer a la persona que atendió mis consultas por su amabilidad y compromiso con el cliente. El envío fue muy rápido. Lo recibí bien empaquetado en 2 sobres de plástico, el sobre en el que se encontraba el vestido era un sobre transparente con cierre zip. El vestido tiene una tela de buena calidad, está bien cosido y forrado completamente. Además tiene detalles muy profesionales. Es un vestido muy sencillo, de líneas muy limpias, elegante y discreto, queda muy bien puesto. Yo lo compré más grande para ajustarlo después en España, pero la vendedora se ofreció incluso a hacerme los arreglos que solicitase, ya que es un amor de persona, lo prometo. Muchas muchas gracias por este vestido, es un honor encontrar personas tan honestas y tan comprometidas con su trabajo. Estoy muy feliz.
El vestido es precioso, tal como en las fotos, muchisimas gracias Maria, todo ha sido magnifico, tienda muy profesional, echo a medida.
apaixonada !! tecido grosso, mto lindo, igual ao anúncio. vendedora super atenciosa, entrega no prazo, tamanho certinho, acabamento perfeito. super recomendo.
Me encantó la compra, el vestido es idéntico al de la foto, las medidas perfectas, excelente vendedor
precioso buena tela bien confeccionado tal y como se ve buenisimo por el precio lo pediria otra vez
There are marker stains on the bodice of the dress and the zipper stopped working the second time I tried it on. They did a pretty good job on getting the correct measurements although the bust was2” larger than I ordered. I tried to return it but the shipping was more than the cost of the dress. The shipping was fast. Overall Disappointing. I have a dress I can’t wear to my wedding.
Perfecto me encanta material calidad vestido y velo. Muy recomendable. Vendedor espetacular. Gracias.
Thank you for my order I'm very Happy with my purchase and all the dresses are perfect and thank you for my gift. I am very happy to order from you again.
the dress is amazing! very beautiful, nice and comfortable!! store very nice and excellent comunication :)
Robe parfaite! très bonne qualité!! service à la clientèle impeccable! Je recommande fortement!
Платье шикарное, точно как на картинке, размер соответствует, доставка быстрая, очень довольна заказом. Продавцу спасибо, рекомендую