We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
What a stunning beautifully made dress!!! Excellent directions for measuring.
Love them, they fit perfectly and look just like the picture
The dress is chic and perfectly sits! Working with the store was very easy. She answered quickly, very politely, and helped make decisions.
I bought this dress in White for my wedding - it showed up early and the quality was great - thanks for everything guys!
SUPER
After reading the reviews I was EXCITED to order the dress!! After there was a delay in getting the dress, the store was quick to get one in the mail.Overall--very happy with the dress. It was the perfect dress..
Livraison express. Tous sont conformes à la description. Recommander
Absolument magnifique et de grande qualité !!!
Hi, the dress is great and the quality is very good.very recommended.
I just received my dress. I love it. Was very impressed by the quality for such a low price. Will definitely advise buying it.
The Dress is very beautiful.. Exactly like in the picture.. .received the product in time.. Will definitely order again.. Thank you
I ordered this dress by measurements and it fits perfectly! I did order it long so I could have it hemmed according to my shoes. I am overly happy with the way it fits and looks. I will definitely be ordering again from you!!!!
This company has been very good to work with. I have ordered four dresses from them and each one comes as a perfect fit. It's great to always know that you're getting a dress that fits and is great quality. I recommend the company to everyone! This specific dress is as shown. It is pretty.
Доставка около месяца. Всё соответствует фото. Таблица размеров тоже верна. Продовец общительный и отзывчивый. Я попросила немного изменить платье, на цену это не повлияло. Попросила сделать без шлейфа и розрез на подоле. Все мои просьбы были исполнены. Единственный минус платье длинновато, но это мой косяк я не рассчитала думала каблук и все такое... И из-за длинны розрез нисковат. Скорее всего придётся подшить чуть чуть. Но в целом все хорошо. В жизни выглядит намного лучше чем на моих фото.
I love this dress, it's color is gorgeous!Highly recommend the brand!
This dress is perfect! I am 5'9", 136 lbs and decided to order a size 6(one size larger than usual) and it fit like a glove!! It's so beautiful and easy to move around in. Doesn't wrinkle, so you can stick it in a bag. The train was too long so I just cut it off with scissors and you can't even tell. No professional hemming needed.
I got this item custom made and it fits perfectly for my wedding! Beautifully made as shown on picture and shipped in good time. Overall satisfied!
Noch ein Stern für dich! Es sah wunderschön aus! Egal welches Muster, welche Größe. Es ist perfekt!
Look like a queenamazing dress
Dress is beautiful!!! I had to adjust a little bit on the sides and bustle it for reception. I will put pictures when it’s done.
Il vestito è semplicemente bellissimo! Arrivato in pochissimo tempo; la stoffa è molto bella e veste benissimo. Molto soddisfatta.
This dress is beautiful!!! Just like the picture. The store was very kind and shipping was really fast. Definitely recommend.
Excellent!! very well made for the price! the only problem was that i ordered ivory colour and got white instead but i don't mind it because it's pretty and fits me perfectly. Good job!
the most beautiful dress, the measures are perfect, I thank you for this wonderful dress, I recommend you to everyone. thank you
fits perfect. fast shipping..same as photo
Качество супер, очень быстрая доставка. Рекомендую. Будем заказывать ещё