We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My beautiful dress came in fashion. It was of excellent quality and fits perfectly. I am extremely satisfied!
Super happy with the dress!! Very nice. Be careful to specify lock, lacing (more adjustable). Some imperfections on the measures despite the detail given. But the whole remains very beautiful and I will make a little sewing to adjust at best!
Absolutely amazing quality! I love this dress so much! I'm using it as my reception dress. thank you so so much!
Absolutely stunning!! The dress is as described. It’s even better in real life. Fast shipping. The fitting is good. Good communication with the store about the size. I definitely recommend. The dress is for my henna night and it came better than my wedding dress. I was worried about the colour, as I didn’t see any feedback with this particular colour. However, I love it.
Muy lindo. Y buena cálidad. Feliz.
The customer service is AMAZING! They are quick, helpful, and thorough. The material and quality of my dress was perfection. Honestly, this gown made me feel beautiful and like a bride.
The dress is identical to the photos. Very good quality. Its beautiful. The store very good communication clarifies all doubts.
I would recommend this shop to anyone I know. I'm so excited and very thankful for team.
It's beautiful. Excellent work and communication.
The dress is absolutely GORGEOUS!! It is PERFECT!! Thank you so much!
The dress exceeded my expectations, it is wonderful, I love it with absolute love. Perfectly matched. Score 1000/10
Dress is amazing. Beautiful, códowna until bark words. Stitched on my made. Recommend, recommend❤️
Unfortunately not this size
LO ADORO ASPETTAVO IL PACCO PER DICEMBRE, INVECE È ARRIVATO CON LARGO ANTICIPO VENTIDORE AFFIDABILE E MOLTO DISPONIBILE
the wedding dress was very beautiful and the same with the picture and tru size thank you to the store.
Проделали потрясающую работу! Платье прибыло вовремя и идеально подошло
This is such a special occasion, and I'm glad that I chose this dress
Very, very recommend! Seller uszył to size and no problem introduced patch (lace at neckline, above zabudowane back, no trenu) with no additional charge. Dress is wonderfully made. AND already after a month of placing an order was at home (Poland) sent with tracking number. Contact store fast and specific. Highly recommend!
Very nice the dress, excellent quality fabric. The tone is not the same but it is very nice. Better quality than I expected. I'm delighted. And I highly recommend the store. Excellent communication. I arrived quickly I asked for it on September 30 and it has arrived in 27 days. I got a little big. But very nice
Super recommended, made to my measure and it came to me as seen in the photo, it would be enchanted very beautiful!
Very much loved the dress, came before the expected day to ship. It was everything I asked for in a dress, I'm am more than happy.
I love this dress so much! And I'm so excited to wear it for my wedding. So gorgeous, fits perfect and came earlier than I thought it would.
Sukienka wykonana bardzo starannie. idealnie uszyta na podany wymiar.Dobry kontakt ze sprzedającym. Polecam. Wyglada jak z salonu!!!! :) Wysylka szybka czekalismy wraz z szyciem rowny miesiac:)
Beautiful dress, it looks just like the pictures and it fits me perfectly.
I LOVE LOVE LOVE my dress. It is so beautiful and everything I imagined and more. Fit is great, did tailor it because Im shorter haha. So worth the money. Thank you so much!
Velmi dobrá kvalita. Korálky pevně drží. Šaty mají všitou podprsenku, takže i bez podprsenky krasne drží. Z šatů jsem nadšená. Ve skutečnosti vypadají ještě lépe než na fotkách. Všem je doporučuji. :)
Más hermoso de la imagen, no toco hacerle ningún ajuste, las telas y encajes de excelente calidad
Платье шикарное, всем рекомендую. Заказывала по размерной сетке, все подошло идеально. Продевец быстро отвечал на вопросы. Платье пошили за 16-18 дней, доставка была DHL Express, за 6 дней прилетело с доставкой на дом.
the dress is very nice. The restore is very nice and kind.
Exelente producto, tal como en la descripción. Recomiendo mucho al vendedor, muy buena comunicación.
Rewelacyjna sukienka! Na żywo wygląda super! Przyszla po miesiącu od zamówienia. Jest fantastyczna, u mnie wymaga tylko poprawki w biuście, bo pomimo, że wymiary mam jak z tabelki to jest za luźna. Polecam, bo warto!!!
Very beautiful dress!! I had my dress custom made to my measurements and it fits perfect!Thank You
The dress is amazing! Shipping was fast.
Vestido lindo e maravilhoso. Não fui taxada no Brasil. Mandei minhas medidas. Maravilhoso. Sem palavras... O vendedor (a) mãos que atencioso (a).
Es exacta
The dress was worth the wait.. Beautiful stitching, fits amazingly..
Amazing dress, fit perfectly. Colour was stunning. Material quality perfect. Highly recommended.
Very Very beautiful
No tengo palabras, es idéntico a la foto, un vestido con detalles increíbles. Los vendedores respondieron todas mis dudas y me ayudaron muchísimo. Estoy para siempre agradecida.
Hermoso muy divino, muy contenta con el vestido y la atención soy de México llegó en 15 días por DHL
Amazing!!!
Beautiful! It is the dress for sure! Absolutely love it, great fabric and fits like a glove! Was scared ordering online for my wedding dress but happy I did for the price and all it is absolutely incredible.
Like it sooo much what good quality and good price ..
Thankyou for your service You have help make my dream come true. Regards
I adore this dress! Beautifully made, fits perfectly!
Kontakt ze sprzedającym genialny. Odpowiadał cierpliwie na każde moje pytanie. Suknię zamówiłam 16 lipca, dotarła 8 sierpnia. Była szyta na miarę. Dodatkowo poprosiłam o uszycie sukienki bez ogonu/trenu. Suknia przyszła dobrze zapakowana, a co najważniejsze - jest zgodna z podanymi przeze mnie wymiarami i jest świetna jakościowo. W ogóle nie różni się od tych z salonu, a jest 10-krotnie tańsza! Nie sądziłam, że da się wzruszyć przymierzając suknię, ale wiedziałam już, że to właśnie TA suknia. Każdy element jest przyszyty, nic nie jest klejone. Nie wystaje ani jedna nitka. Dodatkowo suknia pięknie się układa i nie potrzebuje halki pod spodem. Góra zachowuje się jak gorsetowa - jest mocne usztywnienie i grube miski na biuście przez co absolutnie nie potrzeba już więcej biustonosza. Biust bardzo ładnie jest podtrzymywany i ładnie się układa. Noszę na co dzień rozmiar 65/70F, więc nie jest to mały biust. :)
I love the dress ! I cant wait to wear it on my wedding day #excited
El vestido es lindo, muy bien hecho, similar al de la imagen, llegó a tiempo!
Merci pour la livraison rapide. La robe est belle
Recibí mi vestido y estoy fascinada, aun no he podido medirlo pero a simple vista se ve perfecto, tal cual esta en la foto. Super recomiendo al vendedor y la tienda por el gran trabajo que hacen. Apenas me lo pueda medir subo fotos para que vean como se ve.