We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Este vestido es tan hermoso como se anuncia, su excelente calidad.
Muy feliz con mi vestido, lo pedí a medida y con modificación de espalda y me quedó perfecto! el vestido es realmente maravilloso y cumplió con creces mis espectativas!!! fue la mejor desición elegir mi ste vestido, la comunicación con la vendedora fue muy buena, a pesar que yo me había equivocado en mis medidas, en cuanto me di cuenta me volví a comunicar con ella y las modifico son ningún problema. En definitiva muy feliz con mi vestido!!!!!!! No me saque fotos, en cuanto tenga las subiré!
Excelente atención, rápido y entendieron perfecto lo que quería,solicite algunos cambios, minimizar escote agregué mangas quite cola, y todo quedó como lo espera justo como lo quería, solo un poco grande pero nada complicado de ajustar, los recomiendo 100% Me encantó
Платье прекрасное, сшили по моим меркам. Спасибо продавцу за терпение и отзывчивость, задавала ему очень много вопросов
Excellent buy!
Amazin! Just like the pictures, so much better than I expected!
платье красивое
O vestido chegou hoje, chegou antes de 30 dias, muito rápido, o vestido é simplesmente maravilhoso! Meninas valem muito a pena! O vendedor(a) Mine, é muito atencioso, sempre respondeu minhas dúvidas, eu pedi uma modificação nas costas para colocar lace up, o vendedor fez como eu queria. Ameeeeeei o vestido! Se pudesse dava nota 10, muito obrigada Mine!
i really love this dress. the shipment was very fast store was very kind.i saw this dress and felt in love also seing other photos and comments. i am so happy and this dress for the price is absolutly fantastic. thank you very much. 5stars and more for you!i put this photo but i will send some more in the future of the wedding
Thank you so much! Its so beautiful!
bellísimo igual que la imagen
Exceeded my expectations. Very beautiful dress, good quality too. The store is very proactive. I recommend.
No tengo palabras para agradecer todo, es hermoso!!!!! Muchas gracias por sus atenciones y por su gran trabajo, me quedo perfecto. Gracias gracias
vestido muito bem confecionado. sem cheiros. vendedor 5 estrelas
Платье качественное, пошито хорошо, красивое. Но по размеру не подошло, не понимаю, смысл отправлять размеры продавцу, если он не шьёт по ним. Оказалось большое на туловище. А также вставленные чашечки торчат по своих краям. По туловищу платье не ложиться плавно, а с буграми, надо перешивать, хорошо, что больше, а не меньше. От фото продавца немного отличается. Поясок шире, спина не такая открытая.
awesome! size was accurate and is really beautiful
Beautiful gown fit me perfectly.Thanks
I ordered this dress by measurements and it fits perfectly! I did order it long so I could have it hemmed according to my shoes. I am overly happy with the way it fits and looks. I will definitely be ordering again from you!!!!
The dress is as beautiful as the picture. It needs little alternations but nothing big. The communication with the store is good. Overall I am very satisfied, just a little disapointed that it came in white and not ivory like I ordered
I absolutely am satisfied with the quality and look of this dress.
Nice dress, fits perfectly. Any time.
style as expected ,good quality, fast delivery. thanks
Quick shipping on custom made measurements. Excellent quality fabric, beautiful dress
Very fast delivery. Dress is nice quality, not cheaply made and gorgeous materials. Will definitely buy from this website again
Dress was amazing fit perfectly was a little long even with heel. But other than that everything was just right I got compliments the entire night and had several ppl ask to buy the dress from me!
I absolutely LOVE the dress!!!! it looks exactly as on the pictures. The dress looks really high quality
Fast delivery, good quallity.
I'm just in love with my dress! Perfect to my measurements...
Dress is perfekt!!! Thank you very much
My Goodness my dress is beautiful!! I was looking for a perfect dress for the beach for my 10yr anniversary vow renewal and THIS IS IT!!!
perfect. Tnx
The dress is beautiful thank you so much and came very fast will order from you again And your communication was very open and fast thank you soo much
Everything perfect, the dress is stunning, Just like the picture. Great customer service. Arrived very fast. Thank you very much
Платье Просто Нереальное. неюикио не верил что такое придёт. чашка действительно очень плотная но я с бельём на фото. юбка в пять слоев, если отпарить их будет ещё круче смотреться. продавец общительный, отвечал на все и быстро. отправлял долговато, но само платье затмило и этот минус. Размер Выбирала По размерно Сетке, оно село идеально. Заказывайте смело, оно оправдает ваши ожидания. как будут свадебные фото обязательно дополню отзыв
Exzellenter Kundenservice und Kleid war wunderschön.
Piękna suknia. Identyczna jak w opisie. Niczym nie odbiega od tych z salonu. Warta dużo większe pieniądze. Niestety nie dopinam zamka ale to moja wina bo podałam źle wymiary. Zakochałam się w tej sukni i schludnę by iść w niej do ołtarza
Im very satisfied the dress is beautiful exactly like in the picture and excellent quality!!!
Não tenho palavras para descrever como é lindo o vestido! Exatamente como a foto, as medidas perfeitas também. Comunicação com o vendedor muito eficiente. Envio rápido! Depois posto fotos do grande dia...
ok
Perfeito, lindoooo, a vendedora super atenciosa
Sukienka przyszła w 3 tygodnie. Prosiłam bez terenu jednak bezskutecznie. Jednakże jest piękna a krawcową i tak muszę odwiedzić, gdyż pod pachami jest za ciasna a na plecach odstaje, jest również sporo za długa.. Uszyta starannie, według moich danych, nie ma nitek i nie jest do poprawek kosmetycznych. Trochę śmierdzi, więc oddam ją do pralni
This dress is so amazing!!! I got so many complements and I felt beautiful in it!
muy buenas noches, tengo que decir que estoy muy contenta y feliz el vestido aunque pedí una talla más de la que soy...me llegó apenas mi talla....y hay que hacer algunos ajustes de entallaje...pero de resto es muy bonito. Agradezco al vendedor por que siempre estuvo en contacto todo el tiempo y respondiendo mis preguntas.
Очень красивое платье. Единственное что, великовато в груди. Пришло в Киев через месяц с момента заказа.
This dress is beautiful!!! Just like the picture. The store was very kind and shipping was really fast. Definitely recommend.
It’s different from that picture but It’s a cute dress. I won’t wear for my wedding because mine didn’t have a train and I ordered the champagne, so it didn’t look bridal. Seller is great. Good communication and arrived pretty fast.
The dress is 200% matches web picture. Sewn very accurate. Do not regret a dollar spend on it. Communication is the best I have ever had on Ali shop. Thank a lot! Will update my feedback after trying.
I Absolutely love it!
I read over 30 reviews on this dress before purchasing. It is absolutely worth the money!! I loved this dress. Very good quality material. Nicely made. Really surprise with the quality of the dress.
На фото достаточно хорошо видно, что шовчик ровный, цветы не отклеиваются, упаковано было замечательно (пакет ещё спец.чтобы влаги не было) это если вдруг вообще платье попадёт с вещами которые имеют свойство проливаться, платье сшили по моим меркам за 15 дней и оплатила 26 апреля пришло 3 июня. Цвет белый, сзади немного шлейф(подол удлинён) 3 слоя юбки, первая с цветами фатин, ещё один слой Фатима и уже атласный слой который вы будете чувствовать, платье приятное , замок слегка тугой, потому что специально вшит скрытно, немного в подмышках жмёт, но оно и к лучшему иначе могли слетать лямки, платье клеем не пахло, ничем не отличается от любого салонного платья такого же фасона не менее 25т рублей. Рядом с цветами стразы, наклеены хорошо, отвалились 2 , но это не заметно. Грудь с поддержкой и вставками из паролона , т.е одеваете спокойна без бюстгальтера