We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Exactly like the pic abit big for the package but all in all will definitely be ordering from this store again. I placed this order June 23rd was schedule 22nd of august. A week earlier not bad
Very pretty earrings, a bit bigger than I thought but very well made and lovely earrings. Speedy delivery Thanks store
mon colis bien arrivé merci
очень долго шло. защита закончилась давно, но принесли в почтовый ящик, красиво и не очень тяжелые, носить можно
good
Bellissimi come nella foto!
Magnifique
ок
все супер, довольна, как на картинке и в описании, рекомендую
I love it !!
Tal como la fotografía
Beautifull!
Товар не пришёл, деньги вернули
nice
Love them, so fancyy
Muy bonitos. Pesan más de lo que me esperaba.
están hermosos pero son muy muy pequeño ☹️
the earings are very pretty
Mejor de lo que me esperaba, ha tardado un poco pero vale la pena.
magnifique conforme à la photo
Ok.
Beautiful product.
Omgg so beautiful. It does feel kind of week like it will break easily but they are so nice! Came fast to the US. Will order again!
Думала, что придёт пластик, но пришли металлические, это очень хорошо. Качественные, красиво блестят
Conforme descrito
Many thanks!
é igual á foto.
Great article for a good price, fast delivery and perfect service. Thanks a lot!
Pesan mucho en la oreja
Все пришло в целости. Застежки слабые.
Preciosos y no pesan mucho, así que se pueden llevar perfectamente todo el día. A todo el mundo le gustan mucho y no se pueden creer que los consiguiese por este precio. Una compra perfecta.
Son de muy buena calidad
The tracking at a certa in point disappeard but the shipping Was fast enought. The look like in pics, even if the quality is not that high but for the price it worths. I raccomand the product
very nice thank you!
Pas laides mais fort plastique
Kwamen super verpakt via brieven bus in Nederland en op tijd. Ik hou van
j'attendais du rouge et c'est violet
Están preciosos
Les boucles d’oreilles sont vraiment magnifiques !
Заказ увы не получила , но деньги вернули за это 5 звезд
very beautiful thanks very much it came fast
Fabulosos
крутые. тяжелые
Nice earings but little bit heavy. I need to see if little stones fall off or not after time.
Son muy bonitos!
Exactly like the picture. Excellent transaction. Mike
a un arete se le callaron las gemitas
Igualitos a los de la foto, me encantan. Los recomiendo.
Impressive ship time
Супер! Очень красивые!