We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Chegou em perfeito estado, e antes do prazo
muito bonito, mas veio com um pequeno erro de costura e faltando uma flor em renda.
Thank you dress is perfect like it very much.came before time expected
hermoso!!!! igual a la imagen. llego en menos de 2 meses
so lovely and I receive it in 8 days beautiful I love it and I recommend every one to order it, the store was so nice on chat
nice
good
Perfeito
The order was as described. Thank you
llega muy rapido muchas gracias .
okay
vraiment ce sans commentaire je suis surpris de la robe en question avec un tel prix ,vraiment merci beaucoup n hésite pas de commander la robe elle est super et magnifique ,je reste en contact avec le vendeur a la prochaine commande bizuuuuuuu pour mes amis
Very beautiful dress, fast delivery
Absolutely beautiful!! Amazing quality! Perfect fit! ,
O vestido é maravilhoso estou muito satisfeita, Pedi no tamanho 8 e uso 38 de vestido e ficou perfeito, chegou em menos de 1 mês foi rápido.
Платье просто супер
gostei chegou dentro do prazo estou satisfeita
same as picture and VERYYYY fast delivery
Платье супер, и качество хорошее, пышное, но единственное пришло больше моего размера, ну ничего можно ушить) советую его продавец хороший, все пожелания учитывает)
valeu a pena amei
It fits me good and the product is the same as the picture. It's beautiful and the store is accommodating.
Ну конечно на картинке платье смотрится по иному. Корсета нет. Есть завязки сзади, которые не затягивают верх. Вроде размер подходит, но Мне придётся ушивать верх. Внизу на юбке красивые рюши и вроде это такой материал. На самом деле они вырезаны не аккуратно и нашиты на юбку. Фото потом если получится выложу.
Tem uns detalhes a desejar,comprei 24 w e terei que apertar uso 46 no Brasil
pedi dia 9 de março chegou hoje 15 vendedor top
Спасибо вам огромное,не ожидала что так быстро получу заказ,я очень довольна
Muito lindo...veio certinho...
Muito Belo!!!
O vestido chegou com menos de 1 mês, minha noiva gostou muito!!! O vendedor é super atencioso, recomendo!!!
dress is beautiful but poor stitching. material is also rough and skirt is not as poofy or full.
hermoso vestido igual a la foto
The dress was superb