We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Sandals good lungs were such in red decided to order in black came up to size 38, the product thank you
very cute. looks like picture. received on time.
Perfecto y envío rápido
I Like It Alot Actually Way More Than I Thought
Looked a lot like pictures. Does take time for the ruffles to come up, I cut it a bit shorter to give it more volume. Very cute summer sandals, will be buying more!
i love them, comfortable, beautiful color
igual qe en la foto y la talla la misma
It has a terrible smell
Beautiful. Fits perfectly. Came wrapped very nice.
Exacta pero me han mandado 1 número mas
the sandals are just the right size and looks just like the picture but it has a weird smell to it .
Very nice and comfortable. True to size.
son hermosas para el precio pedí talla 8 pero me llegó 9 no sé por qué razón pero aún así está perfecto sugiero que pidas una talla más volveré a comprar unas negras y espero el vendedor respete la talla que se le pide. pongo 4 estrellas por haberme enviado un número más , a pesar de que me quedaron muy bien y se los agradezco me da pendiente que la próxima vez me lleguen un número más y no me queden :(
Muy comodas y el tamaño perfecto.ha tardado 15dias en llegar.Me gustan muchisimo.
très très joli
Beautiful sandals ! will be getting another pair soon....
mooi maar ik heb europese maat 42 en de slipper paste mij niet. ik bestel volgende keer maat 43. De slipper is van goede kwaliteit. levertijd nederland binnen twee weken
They are very cutee && looks exactly like the photo icon. They are true to size.
very nice
Товар отличный, пришёл быстро, спасибо продавцу
They’re cute and the sizing is ehn Bc I’m a nine but ordered a 10 and it fits my feet
Сандалии низкого качества. На месяц максимум( очень жаль. Подошва тонкая. На фото хорошо видно как она деформирована из-за склейки с предыдущим слоем. На 39 заказала 9. Оказался немного большеват. Отрезала немного оборки, что бы смотрелось более обьемно
red not as bright as in the picture. just a matte fade red. overall decent
molto belle e comode, proprio come da immagine. consiglio di prendere un numero in più rispetto al normale.
wonderful shoe Thank you for send best Quality shoe recommended you Buy More from you with best Quality Thank you soo much
Excelente producto y vendedor, lo recomiendo ampliamente
good value for money
Slight chemical smell, but fit ok.
Muy bonitas
For the money its perfect
Покупала, как базу. Хотела сделать обувь с помпончиками. Подрезала эту странно лежачую ткань, каждый рядок на пару мм меньше. В итоге, без помпонов мне как-то больше понравилось.
perfecto llegó bien