We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Очень красивая сумочка, качество на высоте!!! На пляже смотрится просто шикарно!!!
Leuk tasje
ürün güzel satıcı hızlı kargoladı
Сумочка отличная! Спасибо за такую красоту !
Отличная стильная вещица. Выглядит в точности как на фото продавца. Посылка пришла в плотном, наполненном воздухом пакете. Все в целости и сохранности. Товар и продавца рекомендую.
Сумка отличная, качество вполне достойное, ниток нет, плетение хорошее, замочек работает. Очень рада что взяла!
очень понравилась сумочка!классная
Preciiosooooooo!!
Сумочка отличная,я очень довольна!хорошо упакована,не помялась не повредилась при доставке за что продавцу большое спасибо!
In love with this bag and worth the purchase.. very sturdy and great material
Отличная сумочка!Небольшая,много не нагрузишь.но для моря идеально подошла чтобы взять всё самое необходимое.довольна покупкой.отправлял продавец ооочень долго,но пришла за 2 недели.
Сумка пришла в течение месяца, это без отправки в 7 дней, продавец тянул до последнего. На сумке торчат прутья в некоторых местах, сильно царапая кожу, и крепление очень хлипкое, остатки клея возле кнопки. Ставлю 5, т.к продавец вернул часть денег без проблем.
El bolso es muy bonito, igual que en las fotos y me ha llegado en una semana.
Посылку получила через месяц. Сумочкой довольна, но единственное, слабая застежка. А так в целом отличный товар.
Заказ пришёл быстро , сумка как на картинке ! Все просто супер . Ставлю 5 и за быструю доставку и за точное описание товара.
The bag is just amazing!!! It's very good made and it's just beautiful! I will truly recommend that store!
Очень крутая сумочка)))я в восторге)пришла в целости и сохранности,запечатана была в пакет с воздухом)))заказывайте себе,выглядит эффектно
El artículo se corresponde con el pedido y ha llegado antes de tiempo. Estoy muy satisfecho con este vendedor.
looks and feels solid. Highly recommend!!! there's some glue left on the outer side of the bag, but it's highly visible. it's unlikely all of them will have that
Товар отличный,без изъянов,рекомендую
il est trop beau le sac
Nice bag, as described. Good quality. some threads of hot glue still a bit visible but easy to remove. Package came a little bit late than I expected, about 4 weeks. the bag was well protected in the package.
Bardzo szybka dostawa, porządnie wykonany produkt. Super, polecam!
Very Fast shipping, excellent quality, and great communication. Recommend it
bellissima
Ha llegado muy rápido! Y es muy bonito!!! lo único pensaba que iba a ser un poco más grande! Por lo demás todo correcto!
Ürün güzel kullanışlı , Satıcı siz soru soruyorsunuz 1 hafta sonra cevap veriyor
Segundo bolso que compro , rapido y muy buena calidad
Сумка классная, буду ещё заказывать
Très joli mais pas le model que j’avais commandé...
Great bag, thank you! Looks beautiful!
Немного виден клей, но качество неплохое