We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very Good
Viene tal y como se muestra en el anuncio muy contenta y para una talla 35/36 española hay que coger el 6 habra que probarlo a ver como se comporta
Excellent merci au vendeur répond aux message je conseille merci
Взяла 37, хотя всегда 36 заказываю, почти как раз, но я не пойму ещё... все писали что узкие но мне они широкие! Прямо подкладывать под носок что-то надо, и может по этому нога съезжает и палец немножко висит, толи реально маловаты! Короче на размер точно больше нужно заказывать, а там может и на 2... так вроде всё нормально но по виду хлипкие, но за эту цену не жалуюсь! Закажу ещё!)
Сегодня получили туфли! Товар соответствует описанию, качество соответствует цене))) размерная сетка правильная, дочке подошли на стопу 24 см! Туфли на широкую ногу, мягкие, каблук устойчивый, подошва не очень аккуратно приклеена, клей торчит по всему периметру!!! Но за такую цену ожидать лучшего, было бы глупо!!! Для тренировок подойдут!!! Трек отслеживается, доставка 17 дней!!! Спасибо продавцу!!! К покупке рекомендую***
Very nice, good quality, but too small. I wear 39 and have to order 40.
grazie
Muito bom chegou rápido, é exatamente como a foto, pena que a forma é pequena qdo forem fazer o pedido pede um número maior , super indico
Belle e comode
Muito lindo
Bien reçu colle apparente la qualité laisse à désirer démêle très fine d’image car très jolie.
feliz y muy agradecida lindos zapatos exactos
Little 39 but ok
Товар соответствует описанию. Пришел за 3 недели. Очень удобные. Внешне все крассиво. Заказала на пол размера больше, но сели прямо хорошо. Спасибо продавцу
Muy buenos
I'm happy. thanks to the store.
Excelente, y muy rapida la llegada.
Size fits perfectly. Came in less than 2 weeks. Product as described
excelente producto!
Me encantan! sencillos pero lindos y cómodos, la talla coincide con lo que indica la tabla.
Very fast delivery, not bad quality for the price
zeer snel verzonden. maat klopt.
Very comfortable and nice shoes. I ordered one size bigger due to my wide feet. They fit perfectly. Very fast shipping.
good for price
Very accurate sizing, shoes a bit tight but hopefully they will adjust... arrived very quickly. All in all a great purchase
bien
Tal y como se indica en la descripción.
Sole of the shoes z nt good
Krásné, sedí perfektně, už se těším na tanečky :)
kolejne zakupy butów i znowu sukces! szybko sprawnie, polecam
Is nice
Just as described. Quick delivery.
los zapatos llegaron pronto y son bonitos,aunque son demasiado estrechos de suela
it was as I expected
me queda bastante un poco pequeño para mi numero
ho il 40 e ho preso il 41
io ho 40 preso il 41 sono comode
Finissions non esthétiques, colle apparente et mal collée, grosse déception.
Perfette. Comode, Arrivate in 15 giorni
Bonitas Chalas color piel, rápido envió y todo perfecto. talla 7,5 para numero 37,5
belle
Follow the size in CM and they will fit perfectly!
buty dobre ,tylko rozmiar trzeba brać dwa nr większe
grazie
Perfect
Размер оказался больше, чем указано - подходит на широкую ногу.
Tienes que pedir un número más del que lleves
all ok
симпатичные туфельки. для хобби подойдет. т.к. местами видно клей. Плюс от продавца небольшой бонус
super, szybko polecam