We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Demaciado hermoso el vestido.. lo ame, super feliz con la compra... lo unico que como recomendacion al vender es que ponga cuidado en el cordon del corse, ya que no venia cocido en las puntas... todo lo demas perfecto.
платье супер!!!сшила по параметрам,село хорошо, спасибо большое продавцу, доставка 1,5 месяца. Заказывайте не пожалеете!)
El vestido tiene muy alta calidad y la comunicación con el vendedor fue excelente. Estoy enamorada del vestido.
Lo mismo
Simplesmente Perfeito, muito lindo o mais lindo que eu já experimentei, mais lindo ainda que na foto. Pedi para colocar brilho na saia e ficou impecável. comunicação perfeita e não fui taxada e ainda chegou com um mês e 10 dias.
The dress looks just like in the picture. It's a bit shorter in the torso than usual, but fits well.
As same as picture.
Hermoso vestido, tal cual la foto. Estoy super contenta, desde la compra tardro casi 1 mes y medio en llegar a Argentina. llegó en perfectas condiciones. Super recomiendo a esta vendedora
Muito bom
Ele é perfeito. Acabamento impecável. Tem 2 forros e mais 4 camadas de tule. Porém é leve o que o torna muito confortável. Ficou perfeito no corpo, não farei nenhum ajuste. Demorou para vim mas o problema são os correios do meu país.
Шикарное!!!
точнее и быть не может, точ в точь как на фото! и пышное, не передать (7 юбок). девочки, очень красивое, шили по размерам около двух недель, идеально! и дошло за 1,5 недели! в Калининград!!! так быстро!!! спасибо большое, очень рекомендую продавца, ну очень!
Платье шилось на заказ, примерно 7-10 дней, отправила мои параметры и платье село идеально, талия, грудь на месте, длина идеальная. Не большое и не маленькое. Пришло за 4 недели с момента заказа. Все аккуратно сделано
O vestido veio perfeito, ele é mais lindo do que na foto!! Não vão se arrepender, chegou super rápido.
Bardzo szybka wysyłka. Doskonały kontakt ze sprzedającym. Suknia dobrej jakości. Polecam.
ok
Perfect en de kwaliteit is zo goed ik ben gewoon verbaast helemaal verliefd op mijn jurk.
Impecável! Amei.
El producto excelente pero llegó manchado porque marcaron la bolsa con tinta indeleble y la tinta traspaso hasta el vestido.
El vestido es perfecto!!! Me encanto tan bonito como lo imagine, supera las expectativas de cualquier novia. La calidad es excelente. Yo confié en mis tallas y me quedo perfecto mande las tallas exactas y llego hecho a mi medida ni más grande, ni más pequeño. Un poco largo ya que yo mido 1.58 pero es demasiado bello. Llego rapidísimo desde que me notificaron que se había enviado me llego 5 días después ya que yo decidí pagar por DHL para mayor seguridad, pude rastrear mi pedido todo el tiempo y llego en excelente estado. Melinda súper atenta, yo le pedí algunas cosas como encaje en la falda y agregarle mas cola. Quedó bellísimo y una excelente atención por parte del vendedor siempre resolviendo dudas. No dudes en pedirlo es perfecto
Šaty jsou opravdu krásné. Myslím si, že za ty peníze naprostá paráda!
Veio mais bonito ainda do que nas fotos, podem confiar 110% pois ele é lindo, muito bem costurado e a vendedora é nota 1000 !!! ela dá todas as informações e tira TODAS as dúvidas !! O meu ficou largo pois eu pedi maior, mas se eu tivesse pedido na minha medida, teria ficado perfeito. CONFIEM NA TABELA DE MEDIDAS QUE ELA DÁ NA DESCRIÇÃO!!! procurem a medida que mais se aproxima da sua ( mesmo que seja menor do que a sua, pois ele ajusta atrás na faixa ). Recomendo a que escolham a medida um pouco menor que a sua, pois quando apertar pela faixa, ficara PERFEITO! Compre sem medo!!! ❤️
очень было страшно заказывать это платье, но очень вежливый и общительный продавец развеела мои сомнения. Платье я заказала 14 июня, а в Кемеровскую область приехало 15 июля. на фото и в жизни платье один в один. Качество отличное.
El vestido es precioso, excelente calidad, llegó a Argentina desde china en perfectas condiciones, lo enviaron rápido y hecho a medida. El vendedor muy amable y dispuesto a escuchar tus necesidades.
Piękna !!!
Maravilho! Sem nenhum defeito, idêntico as fotos, mais bonito pessoalmente! Chegou em Curitiba em 14 dias.
Very good design, good quality. My future wife is delighted.
excellent
Hermoso hermoso hermoso, demoro 1 mes en llegar a Uruguay, totalmente bello, más bello que en fotos, talle exacto me quedo perfecto, me encantó recomiendo 100%
Hermoso!!! Muy recomendable. Muchas gracias
O vestido é perfeito. muito mais bonito q na foto. as medidas ficaram perfeitas. amei
I want ask you the white out color is it cream color or light white if ts normal I want change the color is it possible
very lovely
It is better than pictures... it is very beautiful high quality and very fast shipping and Melinda was very helpful and responsive when I had questions thank you very much Melinda for you job and thank you for the extra tule it is perfect ... the extra gift it is very beautiful.....I love it and definitely recommend it
продавец Мелинда очень хорошая, общительная) по замерам мои параметры пришлись ровно на американский 8. качество платья, как в салоне!!!! в нашем городе такие платья стоят 20,000. попросила Мелинду сшить платье без бретелек, что она и сделала) доставка заняла 2 недели до Иваново. никаких минусов не нашла!!! спасибо, Мелинда!
I get my dress today. It is stunning. Like on the pictures. I check sewing too... And everything is really amazing.
very beautiful and high quality gown sewn to perfection! melinda was very helpful and responsive when I had questions. i had the gown custom made n it reached Malaysia in 3 weeks without tax by China post. gown had no loose threads or Pearls. it has 5 layers: 2 cloth and 3 layers of tulle. only thing is the shoulder strap was a bit long,I will have that altered but otherwise excellent!
Krásne svadobné šaty za skvelú cenu. Som veľmi spokojná. Vrelo odporúčam :)
El tono del blanco cambió :(
I sent Melinda my measurements. She was very easy to communicate with, as I had a few questions before ordering. It took 2 and a half weeks to custom make my wedding gown. Then it took just under a month for it to arrive in Australia. Very pleased with the fit. The beading work is exquisite. I love this dress!
thank you!!!
Платье классное! По размеру подошло хорошо! Продавец очень общительный! Спасибо вам большое!
Me encanto, no puedo esperar para usarlo, superó mis expectativas y llego más pronto de lo esperado
Thank you
Lindo!
платье очень хорошее, красивое, все жемчуженки на месте , пришло за 21 день до Самарской области, были в платье мелкие недочёты , но Мелинда согласилась вернуть часть денег на их коррекцию , спасибо ей огромное)
Very happy with my wedding dress
una espera muy larga pero satisfecha con lo recibido
Lindo vestido. Igual da foto. Vendedora muito atenciosa.
Absolutely satisfied with the dress. Quality good, delvery in 20 days. I am 49kg, and 157cm got the size 8 but it would be good to get the size 6 too. Had straps behind, so the smaller size would have been good, but its okay. Loved it. Gonna wear it for pre wedding photo shoot.