We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love how it fits me. Beautiful color. Good quality.
Excellent purchased. I 100% recommended, it is look like those expenses dress.
I'm amazed by the quality and fit for the price,Super love it
This dress was well made, beautiful and a great price. The fabric was good quality
We loved the dress it arrived early and was beautiful on my daughter
Fit perfectly. And quality is outstanding! Would recommend!
It was beautiful for the night I needed it! This dress was perfect
My daughter loves this dress wore it to homecoming
My dress was actually the right size. I look great in the dress. Thanks!!
Love it. Came in time . Ordered a sz up per reviews. No tailoring needed
Beautiful dress! Very well made!
The dress fits as expected. It is very pretty
True to size, beautiful!!!
This dress is everything my daughter was liking for and she loves it!
Beautiful, modest, not expensive, well made dress!
It fits better than expected, I love it, will order another one next year
This dress is adorable! I get so many compliments on it!
She got lots of compliments, really good pretty dress
This dress is so pretty and was exactly what I needed
ordered this dress for a Christmas party! It's adorable on and fits me perfectly!
Looks beautiful! Love it!
Beautiful dress
Отличное, платье, просто супер, стразы пришиты, кружево очень нежное, продавец очень отзывчивый и общительный!
Платье очень красивое, качество хорошее, продавец общительный-после заказа на след день попросила поменять цвет с розового на красный, без проблем продавец отписался и заменил, приехало шикарное платье!
Vestido lindo! Demorou a entrega.
I was a little nervous because of ordering on line, but this dress is absolutely amazing! The quality is amazing!
Very very very good. it looks exactly like the picture.
Absolutely Beautiful, this dress is for my 15th Anniversary Party. This dress is so gorgeous.
Beautiful dress, well made, was as described and fit as expected. Thank you very much
Very beautiful, just the same as pictures.
This dress is beautiful!!!! Looks like I spent $200 on it.
Beautiful dress. Looks just like the picture. The fabric is good quality. Fits according to size.
Really pretty dress. Husband loves it.
true to color, it has nice flow on the bottom and the dress itself is beautiful. Nice detailing!
super 5 stars!
Fit great and very beautiful
Happy to receive it so fast, love it~~
Awesome evening dress! Very very beautiful, suitable size long enough to the ground
Blue is just like the picture. This dress looks so great
This is the best evening dress for me. I feel on diet is not so painful
Igual a foto
Nice dress, happy to get it
Super beautiful, super love it
все отлично!
lindo vestido perfeito amei
Dress is look like in photo and is very good and luxury. Size is good. My daughter is excited.